Inside Sales Representative

Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact!

Our Story:

Yardstick Technologies, founded in 2008, leads IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart technology decisions to further their strategies. Our fixed-fee services include managed IT solutions, cloud computing, Backup and Disaster Recovery, IT strategy, and consulting. We believe technology should help your business “WIN” and be part of a greater vision. Many small businesses trust us as their IT partner.

What You’ll Be Doing:

As an Inside Sales Representative (ISR), you will be responsible for scheduling meetings that lead to sales in order to meet sales objectives. The successful applicant will have a strong aptitude for connecting quickly with clients and be able to easily discover their IT support needs. As the Inside Sales Representative, you will be responsible, self-motivated, detailed oriented, and a good communicator. You thrive on making fast connections with other people. As the Inside Sales Representative, it is very important to have great attentiveness and the ability to read other people, to listen to them, and to empathize with them. Personal interactions will generally be upbeat and cheerful, requiring someone who is warm, helpful, and friendly. You have a proven track record of providing excellent customer service and troubleshooting solutions in a busy environment and have experience in the following responsibilities:

What You’ll Be Working On:

• Make daily outbound phone calls to potential customers from a given directory.
• Set up First Time Appointments (FTAs) with prospective customers for the Outside Sales team.
• Successfully monitor and meet weekly Key Performance Indicators (KPIs) for Dials and FTAs.
• Ask pertinent questions to understand a customer’s needs.
• Answer their questions and overcome objections.
• Identify potential sales quickly.
• Gather data on potential customers for future strategies.
• Keep detailed records of phone calls and maintain the customer database.
• Maintain a working relationship and build rapport with all potential customers.

What We’re Looking For:

• 1 year of experience in an Inside Sales role.
• Experience making cold calls.
• IT experience is an asset.
• Well-developed interpersonal skills.
• Results oriented with the ability to manage multiple priorities.
• Passionate about results and a sense of accountability.

Our Employee Perks:

• Competitive salaries.
• Company lunches.
• Certification reimbursement.
• Paid parking.
• Comprehensive health and dental insurance.
• Retirement savings plan with up to 3% company matching.
• 3 weeks of paid time off annually, plus 11 days off on Alberta holidays.
• Flexible work environment.

We are excited about the possibility of you joining our team! If you’re passionate, driven, and ready to make a difference, we encourage you to apply for our open positions.

Explore our careers page at https://yardsticktechnologies.bamboohr.com/careers to view other opportunities and find the perfect fit for your skills and aspirations.