Quality Technician

We are SGS – the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. ​ In Canada, SGS employs over 2,000 team members across 70 locations.

This position is responsible for the continued administration and monitoring of the adherence of the Food laboratory operations to the Quality Management System policies and procedures set up by the Lab Management of the Food Laboratories. 

Specific Responsibilities

• Comply with Quality System procedures
• Perform routine equipment verification/calibration
• Perform routine review and quality control of analysis and supporting record
• Maintain and monitor chemical, standard and reference control materials inventories and usage
• Maintain and monitor equipment inventory
• Review instrument qualification and maintenance records (IQ/OQ/PQ/PM)
• Assist the laboratory with Health and Safety related items such as Crystal reporting, BBO entries, etc.
• Maintain and archive laboratory and QA records
• Create/update SLIM method schemes/QC codes, setup/update/monitor QC performance of testing such as control charting and trend analysis.
• Monitor equipment & supporting systems and records for compliance to the company quality practices
• Maintain/monitor training records for staff
• Maintains documentation control system (electronically and hardcopy) of assigned areas of  responsibility.
• Ensures the Quality System tools are available and used
•  Assist in the coordination of PT programs
• Under the direction of the Quality Assurance Manager, participate in internal audits, for-cause investigations and necessarily follow up as needed
• Assist and support the laboratory with investigation of non-conformances, customer complaints and determination of corrective actions, implementation of corrective actions, and testing quality control performance trends and biases.

• B.Sc. or Diploma (in a science discipline) from a recognized technical institute with equivalent experience.
• Previous laboratory experience in an ISO/IEC 17025 and/or GMP environment is preferred.
• Previous experience in a Quality Control and/or Quality Assurance role in a regulated industry is an asset.
• Superior organizational, communication and interpersonal skills are essential.
• Ability to interpret and analyzing data with a strong science background.
• Able to work with technical, sales and management staff.
• Proficient in using various types of computer software (Word, Excel. PowerPoint, Outlook,).
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Excellent technical writing skills, ability to write reports and work instructions.
• Competent in reviewing analytical procedures and practices.
• Ability to work independently and as a team under tight deadlines, and a strong attention to detail.
• Works well under pressure.

Salary: $20-$22 per hour

Some benefit highlights:

• 80% coverage Health, Dental and Vision 
• Paid time off
• RRSP Program Eligibility 

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process.  Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.