Service Manager (Calgary, Moraine)
Fountain Tire
Date: 1 week ago
City: Calgary, AB
Contract type: Full time
Fountain Tire Calgary Moraine is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
What’s in it for you?
What’s in it for you?
- Competitive compensation $50,000 - $70,000 per year
- We take care of you and your family with our impressive health, dental and vision benefits
- A retirement savings plan with company matching to help you achieve your financial goals
- We will develop your skills and certifications with our excellent training
- Regular day shifts with the opportunity for money-making overtime
- Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining the quality of all shop activities
- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous, professional manner
- Advising technicians of work that must be completed
- Ensuring technicians compliance with company standards regarding quality, safety, and customer service
- Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Maintaining the cleanliness of the shop
- 3-5 years’ experience as a Service Manager, Service Advisor providing Service Estimation or Automotive Service Technician
- Knowledge of mechanical services
- Effective leadership skills, with a strong focus on operations and business processes
- High level of integrity and accountability
- A customer service focus
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication, and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible, patient, and calm when working with tight schedules
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