Delivery Manager - Operations

Peoples Group


Date: 6 days ago
City: Vancouver, BC
Contract type: Full time
About Us

Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values: Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join. We prioritize risk-based practices and procedures in order to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths; we execute with passion.

About The Work Environment

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We are hiring for this position out of our Toronto and Vancouver offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About You

You are an organized and results oriented Delivery Manager looking to join an entrepreneurial and growing organization. You're an exceptional leader and have outstanding interpersonal skills and love a challenge. You enjoy collaboration and working with a diverse group of people from different departments.

As a people leader at Peoples Group, you are strength-based, engagement-focused and performance-oriented. People leaders understand themselves, their people, their subject matter, their outcomes and how their team's work contributes to the overall success of the organization.

About The Qualifications

  • 7+ years of progressive experience in delivery or project management, with a focus on regulatory projects in the Canadian banking sector.
  • Proven experience managing teams of project managers and business analysts.
  • Proficiency in waterfall and agile project management methodologies and tools.
  • Bachelor’s degree in business, Finance, or a related field (Master’s degree or PMP certification is a plus).
  • Strong understanding of project management methodologies (Agile, Waterfall, etc.) and tools to track portfolio progress.

About The Day-to-day

  • Lead and oversee the delivery of a portfolio of regulatory compliance projects in the Canadian banking sector.
  • Ensure that all projects within the portfolio are aligned with regulatory requirements and business goals, while following governance from the Enterprise PMO.
  • Work with Project Managers to define portfolio scope, objectives, and success metrics, ensuring continuous monitoring and reporting on project progress and regulatory adherence.
  • Report on the regulatory portfolio as needed by the Enterprise PMO.
  • Conduct performance evaluations, provide feedback, and foster career growth opportunities for team members.
  • Ensure that project managers and business analysts adhere to best practices in project management, business analysis, and regulatory compliance.
  • Prioritize projects within the portfolio based on business needs and regulatory deadlines.
  • Manage, coach, and develop a team of project managers and business analysts responsible for executing the projects in the regulatory portfolio.
  • Conduct performance evaluations, provide feedback, and foster career growth opportunities for team members.
  • Ensure that project managers and business analysts adhere to best practices in project management, business analysis, and regulatory compliance.
  • Create a collaborative and high-performing team culture focused on accountability and continuous improvement.

Annual Compensation

Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $120,000 and $135,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possess. As part of our recruiting process, shortlisted candidates will be asked their salary expectations for this position.

Help us get to know you better by answering our application questions! Your participation is expected as an essential part of our selection process.

NOTE: Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

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