Occupancy and Admissions Coordinator

Date Posted: 10/16/2024
Req ID: 40199
Faculty/Division: UofT Mississauga
Department: UTM:Student Housing & Residence Life
Campus: University of Toronto Mississauga (UTM)
Position Number: 00029399

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

The Department of Student Housing and Residence Life's mission to create safe, inclusive communities that serve as the foundation for academic excellence and personal growth. Through intentional programs, comprehensive services, and quality facilities, our dedicated team is committed to fostering a home where every student feels valued and empowered to thrive. We do this through our work led by five core values of Team, Integrity, Service, Student Centred and Fun. If you are looking role where you can put your data an analytical skills to work, the Occupancy and Admissions Coordinator might be the role for you.

Reporting to the Supervisor, Residence Admissions, the Occupancy and Admissions Coordinator is part of the Housing Services Team. The Occupancy and Admissions Coordinator is primarily responsible for the residence admissions process, ensures residence admissions operates in an effective and efficient manner. This includes a focus on housing applications and accurate management of all student records in accordance with University of Toronto and department related policies. The Occupancy & Admissions Coordinator will assist in maximizing occupancy through keeping application and current student data up to date, coordinating incoming and outgoing students and provide information for decision making. The Occupancy and Admissions Coordinator will provide admissions support to move in and move outoperations, residence recruitment and residence student staff.

Your responsibilities will include:

• Providing detailed information on eligibility requirements, procedures and deadlines
• Reviewing and assessing student applications for admission into residential accommodations
• Informing applicants of residential accommodations offer
• Coordinating room assignments and room changes throughout the year
• Analyzing and making recommendations to maximize residence occupancy
• Liaising with colleagues to encourage the use of best practices and consistent programming
• Analyzing data
• Exchanging information at formal department and/or program committee meetings

Essential Qualifications:

• Bachelor degree in a related discipline, or an equivalent combination of education and experience.
• A minimum of two (2) years of related experience.
• Experience with database management (ie. StarRez)
• Intermediate spreadsheet skills required, including the ability to consolidate and link multiple spreadsheets and to use intermediate functions and formulas.
• Advanced computer skills (i.e. Microsoft Office Suite).
• Superior organizational skills, ability to work with minimal error under pressure.
• Excellent customer service skills in providing detailed information and support to various stakeholders.

Assets (Nonessential):

• Records management and contract administration knowledge.
• Experience advising students on residence admissions, off campus housing, residence operations.
• Ability to identify trends in occupancy management and identify influencing factors.
• Ability to effectively manage deadlines and priorities.
• Knowledge of the university’s procedures as they relate to the Freedom of Information and Privacy Act (FIPPA) and management of confidential student information.
• Experience with the Ontario Residential Tenancies Act, including knowledge of post-secondary education institution exemptions.

To be successful in this role you will be:

• Accountable
• Communicator
• Efficient
• Organized
• Problem solver
• Procedural
• Team player

Closing Date: 10/25/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $66,715. with an annual step progression to a maximum of $85,319. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Jessica Halteh

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.