Warehouse Operations Supervisor

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Calgary site is looking for a new Warehouse Operations Supervisor to join our Contract Logistics team.

Your Role

As the Warehouse Supervisor, you will be fully responsible for the safe, high-quality, and productive delivery of 3PL logistics services to our internal and external customers. Main responsibilities for this role include the following and are related to customer relationships, financial accountabilities, and people management. Your typical shift will be Monday -Friday, 5.00am – 2.30pm and you will report to the Operations Manager

Your Responsibilities

• Escalate customer issues to Manager quickly when necessary
• Assist with planning for new customer implementations
• Participate in conference calls and meetings when necessary.
• Demonstrate tact and diplomacy when communicating directly with customer representatives
• Support Warehouse Manager in adhering to financial obligations
• Maintain Time and Attendance system for agency and full time staff (Kronos) on a daily basis following policies and procedures
• Deal with performance issues and consult with HR / Management guidance for complex issues
• Ensure staff without computer / email access has access to important information (e.g., from HR, Management, etc.)
• Follow programs implemented to ensure the efficient and cost-effective operation and utilization of the facility
• Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner
• Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property
• Prepare accurate and timely reports regarding warehouse operations
• In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available
  
  

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills And Experiences

• Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred
• 3+ years experience in a 3PL / Pharmaceutical Distribution Centre / Warehouse environment
• 3+ years leadership / supervisory experience with 10-15 direct reports
• Experience with Warehouse Management Systems (WMS) is needed
• Knowledge of various production and quality systems (GxP, GMP, ISO, Document Control, Lean, TPS, Six Sigma, etc.)
• Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint
  
  

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.