Manager Records Management - VGH

The salary range for this position is CAD $45.46/Hr. - CAD $65.35/Hr.

The Providence Health Care’s Health Information Management Administration team is hiring!

Learn more about the Health Information Management team, check us out here.

About The Health Information Management Team

Health Information Management (HIM) is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas Registration, Records Management, Transcription Services, Health Information Exchange, and Coding. Additional Corporate Services include Strategic Planning, Projects & Business Optimization, Culture & Communications. There is room for growth and development and we aim to support our teams to flourish.

Position Overview

Reporting to the Regional Manager, the Manager, Records Management is responsible for overseeing the day-to-day operational requirements of specified HIM Services at designated site(s) within the organizations. Supervises staff for the assigned site(s) which includes making determinations on resource planning and selection decisions, establishing performance expectations, conducting performance evaluations and resolving disciplinary matters. Develops and implements policies and procedures in accordance with organizational and legislative requirements in collaboration with the Regional Manager and other members of the HIM management team. Participates in the development of HIM goals and objectives. Liaises with medical and nursing staff, and various other stakeholders at all levels as well as external agencies to communicate policies and procedures. Strives to enhance service delivery, leads quality assurance activities, monitors operating budget and provides input into operating and capital budget for the assigned site(s).

Education and Experience

Bachelor’s Degree in Business Administration, Health Information Management or other related field plus six (6) or more years’ recent, related experience in a large, complex health information management environment including three (3) years’ supervisory experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Demonstrated knowledge of health records management and registration systems, policies and procedures.
• Demonstrated leadership, coaching, and mentoring skills to ensure a working environment that supports effective service delivery.
• Demonstrated humility and heart-held leadership.
• Demonstrated understanding of user needs to develop solutions, achieve targets and ensure user needs are met.
• Strong interpersonal and dispute-resolution skills to effectively deal with a variety of stakeholders both internal and external to the organization.
• Demonstrated problem-solving and decision-making abilities to address complex and diverse systems, which could have a significant impact on patient/client care.
• Ability to communicate effectively orally and in writing at various levels of the organization.
• Demonstrated knowledge and ability to develop quality improvement programs.
• Ability to organize and prioritize own work and that of others.
• Ability to operate related equipment, including relevant computer applications.
• Physical ability to carry out the duties of the position.
• Competitive Salary $45.46 - $65.35
• Inclusive culture We respect the diversity, dignity, and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
  
  
  

Advance Your Career at Providence Health Care!

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.