Research Professional, Québec and East

1 Av. Holiday, Pointe-Claire, QC H9R 5N3, Canada

• Health Standards Organization, 1150 Cyrville Rd., Ottawa, Ontario, Canada Req #180
  
  

Wednesday, October 2, 2024

Research Professional, Québec and East

Terms: Full-time, permanent

Starting Salary: Commensurate with Experience

Location: Montréal or Ottawa (Hybrid Work Model)

About The Role

The Research Professional is a member of the Québec and Eastern Canada team, reporting to the Regional Director, Québec and Eastern Canada within the Client and Assessment Services unit. The Client & Assessment Services unit supports customers in the implementation and application of assessment programs in Canada and worldwide. They also customize programs to customer needs and develop tools to support accreditation programs, such as assessment manuals.

This Research Professional role is ideal for a person with a solid background in quantitative and qualitative analysis. Curiosity and resourcefulness are essential qualities for this position. You'll play a key role in the team, analyzing data from our survey visits, cross-referencing it with survey data, interpreting results and writing provincial reports. Your analyses will help identify avenues for improvement, thus supporting decision-makers in their reflections on improving the quality and safety of care and services.

This is a new position in the team, and the successful candidate will have the opportunity to develop his or her field of action and propose innovations.

Main Responsibilities

• Perform data analysis and assist in drafting assessment reports and impact provincial reports in collaboration with the team, subject matter experts, and clients.
• Supports client teams in data analysis and extraction.
• Propose and define ways to better present information to our clients.
• Planning, documenting, and managing defined project requirements and scope, delivered on time and on budget.
• Continuously contributing to the improvement and innovation.
• Effective collaboration internally across business units, and externally with collaborators and decision-makers.
• Participates in the quality assurance of documents/reports produced by the team or the company.
  
  

Must Have Qualifications

• Master's degree in a humanities or social sciences discipline.
• Proficiency in PowerBi and statistics.
• Experience in environmental scanning and literature appraisal.
• Fluency in French and English.
• Excellent writing skills in French.
  
  

Desired Qualifications

• Collaborative team player with a strong commitment to delivering high-quality research and providing strategic insights.
• Attention to detail.
• Time management skills.
• Adaptability to new research methodologies/proficiency in research software & tools.
• Effective analysis and synthesis skills.
  
  

What You Can Expect

In Your First 30-90 Days:

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.
  
  

What We Can Offer You

• Hybrid work model.
• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office shutdown during last week of December.
• Professional development support.
• A culture that measures and values psychological safety, inclusion, and engagement.
  
  

Who We Are And What We Do

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity, and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023 and 2024.

We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at [email protected]. For any queries related to recruitment please email at [email protected].

Other details

• Pay Type Salary
  
  

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