Volunteer Coordinator (Part-time River Run, Temporary, 12 months)

Why Guelph

Located in the heart of downtown Guelph, the River Run Centre is a magnificent performing arts center that opened in October 1997. The Centre houses a 786-seat Main Stage Theatre, the 225-seat Studio Theatre and the large Canada Company Hall, a communal lobby which is also multi-purpose.

Position Overview

Resumes are being accepted for the position of Volunteer Coordinator at the River Run Centre within the Culture and Recreation Department. The successful candidate will be involved in a variety of tasks to support the success of an event. Guided by the goals and objectives of the City’s Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.

Key Duties And Responsibilities

• Oversee the administration of the volunteer program including all on boarding of new volunteers
• Oversee recruitment and retention processes and lead mandatory training programs
• Maintain the volunteer database Volgistics. This may include but not limited to adding events, monitoring participation and formulation of communications
• Effectively communicate upcoming activities and scheduling requirements via phone and e-mail
• Ensure sufficient staffing for events requiring volunteers.
• Maintain and/or create position specific job descriptions
• Attend monthly Volunteer Manager’s meetings and other events which incorporate volunteers.
• Act as co-chair for Volunteer Liaison Committee
• Oversee and organize volunteer socials
• Ensure adequate supplies of uniforms, nametags, etc. for existing and new volunteers
• Administer volunteer budget
• Plan annual volunteer recognition events and other various events throughout the year in accordance with volunteer budget
• Assist with Front of House duties when necessary and appropriate
• Perform other related duties as assigned
  
  

Qualifications and requirements

• Completion of a Grade 12 Diploma
• A minimum of three years administrative and hands-on experience working in a volunteer environment along with related post-secondary education required
• Experience providing work direction, leadership and training of volunteers.
• Excellent customer service skills with sound judgement and decision-making skills
• Excellent written and verbal communications skills with the ability to communicate with all levels of stakeholders
• Must be prepared to work flexible hours including evenings and weekends
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
• Strong interpersonal skills, neat appearance and positive attitude when dealing with co-workers, volunteers and patrons
• Volunteer Management Software experience would be an asset particularly familiarity with Volgistics
• Smart Serve certification required
• Familiarity with Point-of-Sale systems and debit/credit terminals
• Familiarity with different types of events e.g. corporate, ticketed, private, etc
  
  

Hours of work

Up to 20 hours per week, shifts will vary, including some evenings and weekends as required. Anticipated start date in December 2024.

Pay/Salary

$24.30 - $25.58 per hour

How To Apply

Qualified applicants are invited to apply using our online application system by Tuesday, November 5, 2024. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.