Community Engagement and Communication Coordinator

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is seeking a passionate Community Engagement and Communication Coordinator to be based in Kitchener, Ontario to ensure tremendous outcomes from the work we do with our clients. This is a permanent full-time position. This position will report to the Manager, Community Engagement & Communication, and can be based at any of our Canadian offices.

As part of the Environment Business Line, in the Impact Assessment and Permitting Group, on the Community Engagement and Communications Team, you'll be responsible for driving forward our ambitious plans to enhance our service offering through your work with a close-knit team of engineering specialists, professionals, and technical staff. This position is accountable for driving, planning, and carrying out community engagement and communication plans, working collaboratively with specialist teams as part of environmental assessment (EA), impact assessment, and permitting processes, and contributing to the development of our strategic community engagement and communication practice.

Key responsibilities will include, but are not limited to:

• Assisting multi-disciplinary teams and project managers to develop strategic communication and community engagement plans and activities on behalf of our clients.
• Supporting tracking and reporting on the results of consultation and engagement.
• Assisting with public and stakeholder engagement activities and tactics, including in-person and virtual workshops, advisory committees, community meetings, and public open houses.
• Supporting the development of communication materials including key messages, FAQs, presentations, notices, storyboards, and discussion guides.

Minimum Requirements:

• Bachelor's Degree in Communication, Environmental Planning, or other related fields.

Preferred Qualifications:

• A degree or professional designation is preferred (such as Communication, or Environmental Planning), although proven practical experience is essential.
• At least 2 years working in a similar role in the public or private sectors.
• At least 2 years of professional writing experience including plain language, AODA, web content, internal, and external communications. 
• Strong analytical, planning, organizational, problem-solving, and time management skills.
• Excellent interpersonal communication skills; this role requires continuous interaction with team leaders, client management, and the public.
• A valid driver's license and access to transportation.
• Ability to work flexible hours, including evenings and remotely if required.
• Knowledge of the Canadian regulatory and policy context, Federal and Provincial Impact Assessment processes - including leading practice in communication and engagement and/ or Indigenous engagement and participation.
• Being bilingual in English and French would be an asset
• Experience with government relations, media relations, public relations, stakeholder analysis, and facilitation.
• Strong knowledge of project coordination/ management concepts and processes.
• Membership in or accreditation from IAP2, CPRS, IABC, IAF is an asset.

• Relocation is not available for this position.
• Sponsorship is not available for this position.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.