QA Analyst Intern

Who We Are

Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That’s why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.

We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Pittsburgh, Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.

About Our Internship Program

Our 8 month program is an opportunity for students enrolled in a post-secondary education program to gain hands-on experience in the live event technology industry. This is a paid internship with a 40 hour a week schedule. Interns will work a hybrid schedule from one of our physical locations (Dallas or Montreal).

The program is set to start on January 6, 2025 and end on August 8, 2025. As with all of our new hires, we look for motivated people who exemplify our core values to join our team.

As a Leap Event Technology Intern, You Will

• Take part in our mentorship program: Be paired with an experienced member of our team
• Participate in weekly intern cohort activities and events (social, team building, training)
• Connect with Senior Leadership: One-on-one conversation with your department head and a Q&A session with our CEO
• Have access to Udemy Business: a world-class learning and development platform offering over 14,000 training courses
• Set goals: Work with your manager to determine what you want to accomplish during the program and receive feedback on your performance
  
  

AS A QA ANALYST INTERN, YOU WILL:

Kickstart your career by applying your technical education and software development experience, with a specific focus on mobile application and content management system (CMS) testing.

• Learn and assist with test preparation, including participation in peer reviews, setting up mobile test environments, identifying pre-conditions, and documenting and reviewing mobile-specific and CMS-related test plans.
• Assist with manual test execution, focusing on functional, regression, and integration testing for both mobile applications and CMS systems.
• Document defects with detailed reproduction steps, whether they relate to mobile platforms or CMS functionality, and assist in managing them through the defect lifecycle.
• Collaborate with cross-functional teams, including customer service, development teams, and product managers, to validate mobile applications and CMS platforms.
• Collect feedback from internal stakeholders, including product owners, to assess use case and edge case coverage for both mobile applications and the CMS.
• Work closely with product owners to understand mobile user stories, CMS use cases, and content workflows. Help shape test approaches, write test plans, and analyze test outcomes effectively.
  
  

Important Information

Please submit your application to our summer internship program by November 4, 2024. Qualified applicants will be contacted by a human resources representative to begin the interview process shortly thereafter.

Experience & Skills

• Currently enrolled in a college or university program focused on Computer Science, Software Engineering, or a related field with a focus on programming.
• Basic understanding of Android and iOS operating systems.
• Strong interest in mobile development, with a desire to learn about building and testing mobile applications.
• Self-motivated, with a willingness to work in a fast-paced, dynamic environment.
• Comfortable collaborating with cross-functional teams, including Engineering, QA, and Product.
• Strong communication and writing skills, with the ability to clearly document and present findings.
  
  

Bonus Points

• Familiarity with software testing, the software development lifecycle (SDLC), and mobile app testing.
• Experience developing or assisting with test plans, using tools like TestRail or similar.
• Understanding of Agile methodologies and how they apply to software development.