CQI (Continuous Quality Improvement) Specialist

Continuous Quality Improvement (CQI) Specialist

Long Term Care, Health Services

Status: Regular Full Time

# of positions: 1

Salary Range: $89,469 - $111,834 per annum plus comprehensive benefits

Work Mode: Onsite

Location: Sheridan Villa LTC - 2460 Truscott Dr, Mississauga, ON, L5J 3Z8

Hours of work:  35 hours per week

Care. Compassion. Love. Respect.

The Long-Term Care Division requires staff to provide person-centered care to our residents and families following the Butterfly Model of Care. This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes. Staff are to have emotional intelligence ability to deliver person-centered care in an authentic way that is meaningful to the resident and their family.

Elevate Care, Enhance Lives!

Are you passionate about improving quality and safety in long-term care? We are looking for a dedicated CQI Specialist to join our team and lead transformative initiatives at our Centres. In this pivotal role, you will play a key part in ensuring our commitment to excellence in resident care while adhering to the Fixing Long Term Care Act, 2021.

Why Join Us?

• Make an Impact: Your work will directly influence the quality of care for residents and their families.
• Collaborative Environment: Work with an interdisciplinary team that values innovation and teamwork.
• Professional Growth: We support your development with opportunities for training and advancement.
  
  

What You Will Do In This Role

• Spearhead the Centre’s CQI program and lead committee meetings focused on performance analytics and quality improvement tools.
• Ensure compliance with the Fixing Long Term Care Act and related regulations.
• Train and mentor staff on CQI methodologies to foster a culture of continuous improvement.
• Monitor quality indicators, identify areas for enhancement, and develop actionable plans based on data analysis.
• Coordinate resident and family experience surveys, analyzing results to share valuable insights.
• Collaborate across teams to implement best practices and robust risk management strategies.
• Prepare detailed reports to maintain compliance with legislative requirements.
  
  

What The Role Requires

• University degree in Business Administration, Health Sciences, or a related field.
• Adult Education experience is a plus
• 3-5 years of experience in performance measurement and research methodologies.
• Previous experience in a Long-Term Care environment.
• Familiarity with the Fixing Long Term Care Act, 2021, and Ontario Regulation 246/22 is preferred.
  
  

Skills And Abilities

• Expertise in quality improvement methodologies and strong analytical skills. (Knowledge in tools like Process Mapping, Cause and Effect Diagrams, and other CQI techniques.)
• Excellent verbal and written communication skills for training staff and reporting findings to stakeholders.
• Ability to build collaborative relationships with interdisciplinary teams, residents, and families.
• Ability to manage multiple initiatives, timelines, and deliverables effectively.
• Strong organizational skills to maintain accurate documentation and compliance with legislative requirements.
• Flexibility to adjust strategies based on feedback and changing needs within the care environment.
• A strong dedication to enhancing the quality of care and improving resident experiences.
• Proficiency in Microsoft Office applications.
  
  

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan (where applicable)
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources
  
  

It is the responsibility of the successful candidate to pay for any associated costs of the following:

• Vulnerable Sector Check
• TB Skin Testing
  
  

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.