Housing Manager (Scarborough, REF534O)

JOIN A GREAT TEAM, DOING GREAT WORK!

Yee Hong Centre for Geriatric Care (“Yee Hong”) is one of the largest not-for-profit, culturally-appropriate seniors care organizations in Canada. At several campuses of care and other service locations across the Greater Toronto Area, Yee Hong offers a full continuum of services including active seniors programs, adult day programs, caregiver support services, transportation, meals on wheels, congregate dining, home care, long-term care, and hospice/palliative care. Yee Hong’s vision is “Seniors living their lives to the fullest – with health, independence and dignity”. In their living setting of choice, seniors and their families are supported to optimize their physical, mental, social and spiritual well-being. Yee Hong also supports other organizations with innovating seniors care through its advisory services, training and learning centre, and research.  Since the start of our operations 1994, Yee Hong has been successfully accredited with Exemplary Standing by Accreditation Canada seven consecutive times for our teams’ commitment to highest quality care and service excellence.

As a recipient of Canada’s Most Admired Corporate Culture Award in 2020 and renewed in 2021 and 2022, Yee Hong is committed to innovation, diversity, teamwork, integrity, collaboration and accountability. Our people are the reason our residents and clients receive excellent care and enjoy a high quality of life. Yee Hong’s progressive organizational culture and work environment attract, retain and develop the best staff, volunteers and students. Yee Hong is inviting applicants to apply for this exciting opportunity. We commit to a diverse, equitable and inclusive workplace, and offer a rewarding career as a member of our stellar team.

Core Function:

In consultation with the Chinese Evergreen Board of Directors and Executive Director, Community and Professional Services, manages the Yee Hong Chinese Evergreen Manor to ensure compliance with relevant government legislations and standards, and works closely with the other departments to meet the social, personal and health care needs of the residents with a view of improving their quality of life and enabling them to remain independent in the community for as long as possible.

Responsibilities:

• In consultation with the Chinese Evergreen Board of Directors and Executive Director, Community and Professional Services, plans, directs and administers the preventive and corrective maintenance program to ensure that the building is maintained in a clean, attractive and safe condition with high marketability and asset value, in compliance with relevant government legislations and standards, with due consideration of the resources available
• Ensures adequate staffing to meet the needs of the Chinese Evergreen Manor.  Hires appropriate staff to complement the team, and coaches, develops, evaluates and appropriately deploys staff to ensure a strong, effective and efficient team with good morale
• In consultation with the Chinese Evergreen Board of Directors and Executive Director, Community and Professional Services, develops and implements an effective internal budgeting, expenditure and inventory control system which complies with the Ministry's guidelines, constraints and time frame. Ensures timely rent collection with minimum rent loss and arrears.  Ensures efficient and responsible use of resources
• Administers the tenant selection policy in accordance with the local housing authorities' guidelines on access eligibility and application processing.  Ensures that up-to-date information and brochure about the project are provided.
• Provides professional advice and support to the Tenants Association and promotes a harmonious community spirit among the tenants
• Provides support to the Chinese Evergreen Board of Directors, including notices and documentations of Board and Members meetings, maintenance of corporate records and filing of reports to government departments and agencies. Attendance and reporting to the Chinese Evergreen Board of Directors a must
• Develops and updates policies and procedures which comply with the appropriate government guidelines and organization's philosophy
• Develops and implements effective risk management and quality improvement programs, including financial and internal control, adequate insurance coverage, organizations information management, liabilities and contractual and legal issues
• Provides emergency response and on-call service for building maintenance and safety/security matters
• Develops, maintains and updates accurate inspection records and certification schedules for inspection by related authorities
• Keeps up-to-date with developments and best practices in the field
• Responsible to communicate with City on the implementations of City policies and guidelines
• Other duties as assigned.

• Accredited member of the Institute of Housing Management
• Minimum 2 years supervisory experience in housing management;  Experience working in the non-profit setting an asset
• Good knowledge of Residential Tenant Act, Fire code and  legislations and policies relating to building standard and safety; Experience working with volunteer Board of Directors an asset
• Highly organized and good analytical and problem solving skills
• Strong interpersonal skills
• Good computer skills and proficiency in MS Office (Word, Excel, Access)
• Satisfactory Police Reference Check  (with vulnerable sector screen) result
• Excellent oral and written communication skills in English and Chinese
• Basic knowledge on maintenance and repair of facilities and equipment to ensure proper running of the portfolio

Physical Demands:

• Light

Working Condition:

• Occasional meetings in evenings or weekends

Interested applicants may apply by November 7, 2024 quoting reference number REF534O, please email application to Tai Lam: [email protected]

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate

For current Yee Hong employees, please indicate your Employee Number on the resume