Client Care Facilitator

The Client Care Facilitator welcomes immigrants and refugees by providing support through connecting them with the resources needed to settle in Saskatoon and integrate and thrive in Canadian society. The Client Care Facilitator will provide direct support to refugees by working collaboratively with providers and the community, the primary responsibility is to provide case management services to meet health and other needs. Such clients may be facing an acute crisis and or require assistance to navigate health services.

This Facilitator will also build and maintain productive working relationships with GGP clients, staff, and volunteers.

Responsibilities:

• Identifies clients’ short and long-term goals
• Refers the client to relevant community and settlement programs (internal and external)
• Arranges appointments and interpretation services
• Accompanies clients to appointments as needed
• Documents each client session, evaluates client progress, and re-assesses client needs according to a pre-defined schedule

Qualifications:

• A University degree in the humanities, social sciences, or related discipline.
• Minimum of 3 years working in a related area. Experience in program and/or community development, coordination and/or liaising is an asset.