Inspection Manager - GTA

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Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate peace of mind to those that we serve.

Role Summary:

Our Mississauga Branch is currently recruiting a dynamic Inspection Manager to lead a fire service sales team, by developing and implementing sales growth strategies, with a focus on margin and profitability to drive and contribute to the overall success of the company. The position will report to the Senior Service Manager - GTA.

Key Job Responsibilities:

• Lead the Service Sales team to establish, develop and maintain strong relationships with prospective and qualified potential customers for service agreement, renovation orders, and upgrades.
• Manages customer relationships and facilitates the provision of excellent customer service and company image.
• Explain deficiencies, go over reporting with the customer and ensures the customer is satisfied.
• Owns P&L responsibilities for Inspection and is accountable to drive and sustain growth and profitability.
• Ensures the success of the sales team by monitoring, training and reviewing staff performance effectively.
• Acts as a liaison between the inspections department, the branch and other teams.
• Oversees and maintains IMA renewal program with Salespeople. 
• Ensures inspection commitments are fulfilled and on time for Inspection intervals. 
• Recruits for talent and provides guidance and leadership towards the achievement of established sales and profitability goals.
• Develops and implements sales strategies and works individually with staff members on developing relevant sales skills.
• Develops and administers Standard Operating Procedures (SOP) for the department.

• Post-secondary Degree/Diploma in Business Administration, Commerce, Marketing, or Sales is required.
• Minimum 5 years of experience with CAN/ULCS536 and NFPA25 regulations for inspections of life safety systems.
• Good technical skills and the ability to work both strategically and tactically to achieve regional objectives.
• Proven ability to coach and develop sales representatives to become high performers.
• Experience working with all professional levels: Consultants, Electrical Contractors, and Distributors within the Alarm Industry is an asset.
• Strong knowledge of PC-based applications (e.g., Microsoft Office Suite, Salesforce.com).            
• Must have a valid driver’s license with a good driving record.

More about the position and the type of candidate required:

• Ability to work with minimal supervision/self-motivated and has a desire to work on a winning team.
• Strong interpersonal skills and effective at building relationships - with a strong client service orientation.
• Adaptable to changing environments.
• Highly organized and able to work under pressure.
• Excellent communication skills with an ability to convey a message in an organized, clear, and effective manner.
• Goes beyond job requirements to seek opportunities and generate ideas for improvements.

Our offerings include:

• Competitive compensation and benefit package
• RRSP matching
• Employee Discounts
• Learning and Development opportunities
• Reward and Recognition Program
• A culture of performance & accountability
• A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

• Criminal Background Check
• Reference Check

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. 

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.