Bay Adelaide Centre - Concierge Pass Card Supervisor - Full Time

Overview Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

• Position:** | **Security Passcard Supervisor**** Site: **|** Bay Adelaide Centre - 333 Bay Street, Toronto **** Averaging Agreement**: Overtime is Averaging Agreement (AA) after 88 hours OR ESA**Hours: **|** Monday to Friday - 0800 - 1600
  
  

Status: | Full-Time **** Pay rate: **|** $21.68/ Hr **** Posting Date: **October 23, 2024** Closing Date:** November 11, 2024

• _\*This is a Non-Union Position\*\*
  
  

\* C-CURE 9000 certification / experience is considered an asset \*_**

Schedule Example

• Monday to Friday 0800 - 1600
  
  

Duties & Responsibilities

• Responsible for all of the activities undertaken by their platoon. Ensures that security operations occur consistent with policy, Standing Orders and rule of law.
• Supervises, coaches and develops assigned staff.
• Develops performance management plans and IDP (Individual Development Plans) for their direct reports
• Provides leadership to first responders and in the absence of the senior security team, provides counsel to senior management during the initial stages of a security/safety-related crisis or potentially significant incidents.
• Assesses the criticality and impact of incidents, works closely with other stakeholders and takes action to mitigate business impact.
• May lead or assist with investigation of crimes, and employee/tenant misconduct.
• Serves as the principle point of contact with public safety agencies attending in response to emergency situations.
• Identifies security awareness deficiencies and makes recommendations as appropriate.
• Serves as the primary initial decision maker in emergency situations and incident response.
• Effectively communicating job expectations to staff; planning, training, evaluating and appraising staff performance; initiating, coordinating and enforcing policies and procedures; coaching, counseling and disciplining staff; developing personal growth opportunities for staff
  
  

**Job Requirements**

• A Certificate in Law & Security or Police Foundation is preferred.
• Minimum of 3 years' security experience and/or minimum 1 years supervisory experience is preferred
• Experience in dealing with outside emergency response agencies.
• Previous law enforcement or high profile security experience within a corporate organization, property management or public agency is preferred.
• Ability to influence and lead under ordinary and crisis situations.
• Excellent motivational skills.
• Previous training/experience as a “train the trainer” (first aid, CPR, Defensive Tactics, tactical communications, bomb search techniques, etc.) preferred
• Basic knowledge of integrated security systems, access control, CCTV, LAN and network infrastructures and associated software.
• Strong written and oral communications skills.
• Ability to interface effectively with key members of the property management team and tenant contacts.
• Required to work various rotating shifts and be available for work in a 24x7x365 environment.
• Could be exposed to hazardous situations and conditions when responding to emergencies or incidents
• Why choose Paladin?**
• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!
  
  

Requirements & Qualifications

• Must have a Valid Ontario Security Guard License
• Must have a Valid WSIB-approved First Aid and CPR Level C Certification.
• Minimum Have a minimum of One Year of Experience in Security
• Must be proficient in English (both oral and written)
• Vulnerable Sector Check
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
  
  

Please Be Aware

The UoF/MOAB training is not paid as it is a pre-requisite, however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

\#IND1

Education Requirements (Any)

High School Diploma/GED

First Aid/CPR

Certification Requirements (All)

COVID Double Vaccinated

Judicial Matters Criminal Records Check

2 years of security supervisor experience

3 years of security experience

A Valid Ontario Security Guard Licence

Standard First Aid, CPR Level C

Additional Information / Benefits _Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs._ **_We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview._**

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability