Manager, Hot Stove Restaurant

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

We are searching for a passionate and dedicated leader to oversee the newly renovated Hot Stove, an iconic restaurant and bar with deep roots in the city’s sports history. This is your chance to bring new life to a beloved Toronto institution as it reopens with fresh energy and a new premium entrance. 

• Lead with Passion: Take charge of the Hot Stove’s operations with full P&L accountability, driving success with your leadership and love for the industry.
• Create a Winning Culture: Foster a dynamic atmosphere of service and accountability through coaching, mentorship, and inspirational leadership. 
• Showcase the Magic: Be the face of our venue, highlighting the Hot Stove to fans, partners, and internal teams, making every visit memorable. 
• Strategize for Success: Develop and implement innovative business plans and strategies, while managing operating budgets to drive growth and excellence.
• Collaborate Across Teams: Work closely with MLSE Catering + Events, Marketing, Global Partners, and Live Entertainment teams to support and enhance our operational objectives and initiatives. 
• Keep Us on Track: Ensure that our sales tracking, inventory, and accounting systems are top-notch and consistently followed. 
• Innovate & Grow: Use your strategic mindset to develop and expand our programs and events, keeping the Hot Stove at the forefront of Toronto’s dining and sports scene. 
• Build Strong Relationships: Manage and leverage client relationships and business partnerships to maximize opportunities and success. 
• Champion Teamwork: Lead with a “one team” approach, adhering to MLSE service standards and policies. 
• Make It Happen: Be ready to tackle any challenges that come your way with creativity and determination. 
• Be a Team Player: During the offseason, and on an as needed basis, your leadership will be leant to other areas of our division to support food and beverage business operations. 

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience.  We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application. 

• Experienced Leader: You have extensive premium service experience as an Assistant General Manager or higher in a hotel, restaurant, or events-based venue. 
• Service Expert: You are a multi-tasker with a deep knowledge of classic service principles and customer service, ready to elevate our guest experience. 
• Entrepreneurial Spirit: With a strong business acumen, you are driven to seek out and grow revenue opportunities while managing costs effectively. 
• Team Builder: You have a proven record of leading and developing a positive, innovative work environment and multidisciplinary teams. 
• Relationship Builder: You excel at building and nurturing professional relationships with customers, thriving even under pressure. 
• Educated & Certified: A Bachelor’s Degree or equivalent in Business or Hospitality are an asset to this role. You are trained in WHMIS, Smart Serve, ServSafe, NFSTP, or equivalent. 
• Experience: You have 5+ years management experience managing a full-service restaurant, experience working with unionized staff would be considered an asset and full knowledge of strategic revenue planning and P&L knowledge of a $4M establishment is required. 
• Flexible & Ready: You can work evenings, weekends, and holidays as required, with knowledge of food, wine, beer, and spirits. 

Apply by: Tuesday, November 5th 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted. 

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.