Exchange Administrator - Contract

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview: This role entails delivering operational support, maintenance, and security for the firm’s messaging systems, backup and recovery processes, as well as both cloud and on-premise environments. The individual will engage in daily administration tasks, project work, after-hours maintenance, and the implementation of new technologies Key Responsibilities:

• Ensure the availability, integrity, and support of Active Directory, Cloud technologies, Exchange, Mimecast, virtual infrastructure, Veeam backups, and storage.
• Provide technical oversight for third-party operational support delivery.
• Offer third-level escalation support and maintain and develop IT infrastructure in both production and non-production environments.
• Mentor and guide junior and intermediate members of the System Administration Team, as well as colleagues in the broader IT department.
• Analyze security vulnerabilities and determine appropriate remediation measures.
• Participate in national and global projects, understanding business needs and recommending technical solutions.
• Transfer knowledge to colleagues and support staff within the IT team and third-party partners providing operational support.
• Create and maintain systems documentation, standard operating procedures, and disaster recovery procedures.
• Review IT department processes related to Active Directory, Backups, Cloud, and Messaging, identifying opportunities for automation and streamlining.
• Conduct and manage compliance searches using eDiscovery, Content Search, and Compliance Center tools in Exchange Online.
• Configure, troubleshoot, and optimize mail flow rules to ensure proper email delivery both internally and externally.
• Manage email routing and connectors, ensuring reliable communication with external clients and partners.
• Propose processes, workflows, or strategies to improve IT infrastructure operation, administration, and recovery.
• Be on call 24/7 in the event of a system outage.
  
  
  

Skills & Qualifications:

• At least 7-10 years of experience in Windows Server administration, on-prem Exchange administration, and managing virtual infrastructure (VMWare, Hyper-V)
• 3-5 years of experience with Cloud solutions (Azure, Office 365, MS Teams, etc.).
• Proficiency with Dell Servers/Blades, Azure Stack HCI platforms, and PowerShell scripting.
• Ability to prioritize and execute tasks effectively in high-pressure environments.
• Strong organizational and interpersonal skills.
• Excellent verbal and written communication skills.
• Team coordination skills, including leveraging team member strengths, coaching for improvement, and coordinating efforts to achieve large objectives.
• Experience working within a disciplined change control environment
  
  
  

Equity Statement At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.