Pressure Relief Valve Field Service Technician

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

Summary

We are currently recruiting internally for a Pressure Relief Valve Field Service Technician. The successful candidate will be tasked with supporting our customers onsite (throughout Western Canada) as required, and in the shop (when not in the field) with Pressure Relief Valve Insitu and shop business. The successful candidate can live remotely or Edmonton and will report to the Manager, Production & Service – Protection in Edmonton.

Role and Responsibilities

• Provide on demand field service support to our customer base
• PRV onsite unit operations
• Insitu testing and servicing of relief valves (use of assisted lift device and inline machining equipment)
• Involvement in all aspects of the service/sales cycle as required. Provide assistance with scheduling and scope to the service and management teams.
• Telephone customer support on valve service requests and troubleshooting
• In house service & production work when not in the field
• Requires interprovincial travel
• Interfacing with Internal and external customers
• Short term availability for last minute requests for site work

Qualifications and Skills

• Pressure Relief Valve Experience Required
• 3+ years related industry experience. Working and interfacing with customers onsite, both with insitu and mobile service trailer scope
• Entrepreneurial work ethic
• Time management skill
• Strong problem-solving ability
• Detail oriented with a focus on safety and quality
• Proven customer service habits and practices
• Self-directed and able to work independently as well as with a team
• Pressure relief valve troubleshooting knowledge and ability to operate mobile onsite units
• Federal courier designation considered an asset
• Able to produce quality documentation in a timely and accurate manner
• Physical requirements: able to drive long distances and ability to lift a min. of 35 lbs.
• Valid Alberta Class 5 driver's license, safe driving record and willing to travel. Extended periods away from Spartan Edmonton may be required.
• This position has been deemed as Safety Sensitive – successful candidates will be required to pass a pre-employment Alcohol and Drug test, as well as frequent pre-access testing to access Customer sites.

The training provided for this opportunity will consist of formal training, mentoring, and partnering with other experienced Field Service Technicians.

Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.

Close Date: Sunday November 24, 2024 (11:59 pm MST)

IND123

Requisition ID: 1316