Learning Specialist

Terms: Full time / Permanent

Salary: Commensurate with experience

Location: Remote (Canada) | Possibility for hybrid work model (Ottawa, Montreal and Toronto)

About The Role

The Learning Specialist serves as an integral team member of the education development team, reporting to the Program Manager. The standards content development business unit creates HSO standards, assessment programs and quality improvement solutions. HSO standards serve as the basis for cutting-edge accreditation programs and robust public policies.

In this role, the Learning Specialist will work independently, while seeking guidance or support when needed, in order to complete their content development deliverables on time and in scope. You will be co-designing, developing and delivering a highly interactive, just-in-time curriculum for HSO clients in an energized and progressive environment.

Main Responsibilities

• Collaborates with team members across business units, subject matter experts and the education team in the development of Standards, Quality and Safety content
• Designs the content for online learning courses, integrating interactive and multimedia components in training content
• Managing the LMS platform including course setup, user management, tracking, and reporting
  
  

Must Have Qualifications

• Undergraduate degree in educational design, instructional design, educational technology, or related degree
• 3-5 years of experience in designing and developing adult learning, with a focus on online training environments
• Strong understanding of adult learning design principles, including ADDIE methodology
• Knowledge of eLearning standards for tracking and interoperability within LMS (SCORM, xAPI)
• Proficiency with Articulate 360 (Storyline and Rise) and video editing tools (Camtasia) for creating and editing multimedia content
• Outstanding communication skills, understanding user experience
• Exceptional team player
• Highly organized with strong prioritization skills, able to manage multiple competing project deliverables
• Project management skills
  
  

Desired Qualifications

• Bilingual in French and English
• proficiency with LMS platforms (Brightspace)
• Experience in audio-video production and editing
• Experience in the healthcare sector, clinical quality improvement and patient safety
• Background in standards development, accreditation or regulation
  
  

What You Can Expect

In Your First 30-90 Days:

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.
  
  

What We Can Offer To You

• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office shutdown during last week of December.
• Professional development support.
• A culture that measures and values psychological safety, inclusion and engagement.
  
  

Who We Are And What We Do

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023 and 2024.

We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with

disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at [email protected]. For any queries related to recruitment please email at [email protected].