Warehouse Automation Lead

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything ElseTM.SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 70% of its audience is between the ages of 18 to 40.

About the Team: 

Reporting to the Senior Director of Engineering and Facilities, the Warehouse Automation Lead will implement and improve automated systems and or solutions along with defined processes at the main SSENSE Fulfillment Center. They will contribute to shaping the future of e-commerce and retail customer experiences. The ideal candidate demonstrates a unique balance of analytical skills, people skills, supply chain experience, and systems knowledge.

Why Join Us:

• Design and update effective large scale systems to meet functionality requirements and Ensure compliance with regulations and company standards
• Suggest, develop and improve performance metrics for operations and maintenance teams
• Create and maintain documentation related to systems and processes and create end to end testing procedures where required
• Provide technical support and familiarization training to Ops and Maintenance team members
• Lead design and continuous improvement projects with vendors for equipment and software, and troubleshoot equipment issues, identify root causes, provide corrective actions and documentation

How To Excel In This Role:

• A minimum of 5 years experience managing similar functions in a large automated facility, and a minimum of 2 years experience with industrial automation
• Thorough understanding of a breadth of distribution center processes
• Prior experience working with retail operations systems including order management systems, warehouse management systems, distributed order management, middleware integration
• Prior experience in data mining, manipulating large datasets, querying databases, data analysis and reporting, an asset
• Advanced knowledge of Excel, Autocad, automation frameworks, and test suites, an asset

What Sets You apart:

• Detail-oriented with a results-driven mindset
• Self-motivated, and highly analytical with excellent negotiation/influencing expertise 
• Team player with a high sense of accountability and ownership
• Ability to thrive in a fast-paced performance-driven environment, dealing with ambiguity and change 

Perks And Benefits:

• Extended health and dental benefits, including comprehensive mental health programs and coverage
• Parental top up program
• Generous Employee Discount
• Access to telemedicine and employee and family assistance program
• Savings and retirement plan matching contributions

SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!

#LI-Hybrid, Hybrid remote/in-office