Senior Manager - Terminal

Job Description

The Senior Manager, Terminal provides leadership, guidance and oversight to all terminal operations to ensure the proper people and procedures are in place to continually improve the facility and deliver superior customer service. The Senior Manager, Terminal shall also participate in strategic planning and implementation. The Senior Manager, Terminal is responsible in ensuring safety, morale and contribution margins.

Key Responsibilities

• Accountable to ensure sector meets KPI’s to achieve budget/business success.
• Model a culture of safety that reinforces the direct reports to achieve safety targets and to create best practices in safety throughout terminal and sector operations.
• Work with General Manager on forecasts, reporting on safety, budget, operations productivity and management of costs with ongoing action for continuous improvement
• Provide performance management and reviews of direct reports on a regular basis.
• Liaise with the Maintenance department to monitor and update appropriate service level agreement (SLA).
• Actively coach and develop leaders within FS with one-on-one meetings and performance development plans (PDPs).
• Lead incident investigations to ensure a thorough approach with documentation and resolution.
• Schedule Operations team staffing in accordance with business needs.
  
  

Qualifications, Experience & Technical Skills

• 5 years of leadership experience in logistics or a similar field.
• A degree in business, logistics or similar field is preferred.
• A positive, hands on approach and the ability to work as a team member.
• Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.
• Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
• Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.
• Comprehensive understanding of all terminal operations (gate, rail, yard, vessel) and regulations.
• Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.
• Flexibility to meet the requirements of a 24/7 operation.
• Fluent in English.
• Previous Canadian work experience or experience working directly with Canadian industries.
  
  

DP World (Canada) Inc. fosters diversity, inclusion and belonging across our organization. We are a proud equal opportunity employer with a commitment to creating a respectful, inclusive, and barrier free workplace. We welcome and encourage applications from people with disabilities. Accommodation may be available upon request for candidates taking part in all aspects of the selection process. We welcome applicants to advise us on your preferred pronouns in your application.

All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Us

We are the leading provider of smart logistics solutions, enabling the flow of trade across the globe. Our comprehensive range of products and services touches every aspect of life.

We're a global network of; 181 business units in 64 countries across six continents. From marine services and inland terminals to industrial parks as well as technology driven customer solutions.

Wherever we operate, we integrate sustainability and responsible corporate citizenship, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse and professional team of more than 56,000 employees from 64 countries are committed to bringing every customer and partner unrivaled value.

We do this by building and growing long lasting relationships – with governments, shippers, traders, and other stakeholders along the global supply chain.

We think ahead, anticipate change and deploy industry-leading technology to create the smartest, most efficient and innovative trade solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

About The Team

DP World Saint John offers a full complement of multi-purpose cargo management solutions covering quayside and landside operations. Strategically located just 68 miles from the US border, we are your ideal North Atlantic gateway, serving both Canadian and US customers. Weekly liner services offer competitive network connections to over 350 locations in the US, Caribbean, Latin America, Far East, South East Asia, South Asia, Middle East and Europe. Through our partnership with CN Railways, Pan Am Railways and NB Southern Railways, we provide daily rail connections to Eastern and Central Canada, the US Midwest and North East.

With over 400,000ft2 of warehousing capacity, DP World Saint John offers customized logistics solutions that enable regional supply chains, trade and industry. With an eye on the future, we are excited about the 205 million dollar investment that will facilitate an extensive modernization program to add capacity and improve the overall efficiency of terminal services. Soon we will be handling vessels of 10,000 TEUs and will have 12,000 feet of rail so that we can move more of your cargo, faster.

Joining DP World means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations, so we offer competitive total compensation packages.