Senior Account Manager - Public Sector West

Description

TELUS is seeking a dynamic and results-driven Public Sector Sales Executive to join our team in Edmonton, Alberta. In this role, you will be at the forefront of our mission to leverage technology and innovation to solve our customers' most pressing challenges in multiple ways.

As a Public Sector Senior Account Manager, you'll collaborate with cross-functional teams to deliver integrated solutions that address complex customer needs. You'll embody TELUS's social purpose in all customer interactions and business practices, while implementing strategic integrated sales management techniques to optimize sales processes and customer outcomes. The ideal candidate will have a proven track record in Public Sector sales, preferably in technology, with a strong ability to rally to a common purpose and inspire confidence and trust.

What you will do

• Own the executive-level client relationship and strategic business planning and apply diverse strategies to inform client decisions and shape relationships
• Champion PSO ( Premier Sales Organization) methodologies, collaborating with clients and stakeholders to create strategic plans with clear goals. Consistently exceeds PSO KPIs, maintaining KPI hygiene independently
• Engage the client to fully understand their business plan to effectively create territory plans, account plans, opportunity plans, executive call plans, etc. Acts as a business owner; understand the financial health of the customer’s business prior to pursuing potential sales opportunity
• Effectively communicate risks, impacts, and mitigation plans to stakeholders and senior management
• Partner with the broader account team (sales architects, other sales specialists, solution development, product managers, etc.) to create value propositions aligned to specific client needs based on business vision at a strategic level with the customer to achieve specific business outcomes
• Demonstrate key sales competencies such as Business Acumen, Critical Thinking, Customer Focus, Grit (Energy and Drive), and Teamwork/Collaboration
• Provide thought leadership on novel approaches, supplementing gaps with industry knowledge. Respond to requests from potential leads from different sources regarding TELUS business solutions
• Provide industry thought leadership to our customers, within TELUS and in the markets in which we serve; maintain high levels of knowledge and expertise regarding our customers, their industries, trends and the value they seek from TELUS
• Prepare professional proposals targeted to the key decision makers (usually senior managers or C-Suite) that clearly communicate TELUS’ first in-class solutions and value
• Negotiate contracts and agreements, leveraging your understanding of your client’s procurement policies

What Sets This Role Apart

• Breadth of Business: You'll have the opportunity to work across TELUS's diverse portfolios, including: TELUS Business, TELUS Digital and TELUS Health and TELUS Agriculture, offering innovative solutions that span multiple industries and technologies.
• Customer-Centric Problem Solving: Your focus will be on understanding and addressing our customers' unique challenges, leveraging TELUS's comprehensive suite of business, digital and health solutions to improve client outcomes
• Social Purpose: You'll be part of a company that's committed to driving positive change. TELUS has set ambitious social purpose goals, aiming to address pressing societal challenges and create meaningful impact in our communities.
• Strategic Integrated Sales Management: You'll employ advanced sales strategies that align with TELUS's integrated approach, ensuring seamless coordination across our various business units to deliver maximum value to our clients.
• Innovation at the Forefront: You'll be working with cutting-edge technologies and solutions, partnering with industry leaders like Google and Salesforce to bring the best innovations to our clients.

Qualifications

What you bring

• Professionalism:Highly sought after for deep expertise in ICT, client business, industry, market, and economy. Establishes and maintains relationships across TELUS, clients, partners, and industry insiders
• Solution Platforms & Offerings: Expert in TELUS solutions and their impact on customers' businesses. Uses deep knowledge of TELUS and its Social Purpose to highlight competitive advantages. Actively seeks to understand clients' business, industry, market, and economy.
• Engaging the Customer: Authentic customer advocate skilled in managing expectations and stakeholders. Proactively addresses potential issues with mitigation strategies. Expert in articulating business rationale and return on investments

What you get

• Opportunity to advance and grow your career, leveraging mentorship and formal planning
• Optional stock purchase plan, dedication to a diverse and inclusive team culture with loads of career development opportunities, flexible Total Rewards benefit plan with many innovative options and programs including a Direct Contribution Pension.
• Flexible workplace culture, allowing team members to have the freedom to work remotely or in the office according to their preferences and job requirements. This flexibility promotes work-life balance and fosters a productive and inclusive work environment.

Ready to take your sales career to the next level? If you are driven by targets, passionate about growth, and eager to make an impact, we want to hear from you! Apply now to join our dynamic team and embark on an exciting journey of professional development and success.