Senior Human Resources Consultant

Position Summary And Scope Of Service

St.Amant’s core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce, which is paramount to supporting the vibrant community we serve.

St.Amant values and promotes volunteerism in the workplace. Volunteers are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, collaborate and invest in volunteer initiatives.

Reporting to the Senor Human Resources Manager, the Senior Human Resource Consultant (HRC) is responsible and accountable for providing a full range of Human Resource services to the various programs of St.Amant. The Senior HRC is responsible and accountable for the consistent interpretation and application of collective agreements, as well as coordination and administration of human resource best practices, initiatives, and activities within St.Amant.

The Senior HRC is further responsible for the implementation and continuous improvement of human resource practices and initiatives that enhance the efficient and effective delivery of services within St.Amant, while maintaining compliance with applicable legislation and regulations. The Senior HRC is responsible for providing human resource advice, guidance, support, and direction where applicable or appropriate, through effective consultation and engagement.

Competencies

• Leadership – You are expected to motivate your team to work together. You are expected to develop ways to include a variety of opinions and overcome difficulties. You are expected to have a good understanding of how St.Amant is organized, understand relationships within St.Amant, and know what is available to you to do your work effectively. What you do and decisions you make consistently follow policies and procedures and are appropriate for each situation.
• Relationships and Partnerships – You are expected to have good relationships with everyone you meet while working for St.Amant. You are respectful and welcoming. You make good judgements and you deal with people in an open, sensitive, and effective way. You communicate clearly.
• Planning and Problem Solving – You are expected to be mindful, dedicated, and strategic when you make plans or decisions and solve problems. You are expected to make good decisions that are timely and agree with St.Amant’s goals. By doing this, you prove that you value the overall, long-term results of your decisions, including how they affect everyone and other potential impacts.
• Pursuit of Excellence – You are expected to understand the St.Amant environment and culture, including the mission, vision, and values. You create, promote, and support an environment that meets or exceeds the needs of everyone you meet while working for St.Amant. You do this by adjusting your priorities as you anticipate and respond to needs that may be urgent, may change regularly, or may be unmet needs in the community.
• Teamwork and Collaboration – You are expected to use open and honest communication, seeking others input and feedback. You show that you are willing to be accountable. You celebrate the hard work and success of your team members, and support others through challenges.
• Continuous Improvement/Innovation – You are expected to support an environment that encourages creative, original ideas. These ideas will increase efficiency, improve services, and use best practices. You will promote training for yourself and co-workers. You work hard to prevent injuries and other risks by following St.Amant’s policies and procedures and recognize each situation may be difficult
  
  

Qualifications

Education, Experience and Occupational Certification:

• Post-secondary education with a focus on Human Resource Management
• 5 years of relevant experience as a Human Resource Consultant, preferably in a healthcare setting
• Experience in the administration and interpretation of collective agreements (MNU, MGEU, etc.)
• Knowledge of Manitoba Legislation, such as the Labour Relations Act, Manitoba Employment Standards, and Manitoba Human Rights Code
• Related operational work experience including grievance preparation, coaching managers with unionized and non-union employees, and collective agreement/employer policy administration
  
  

Professional

• Proven experience as a Human Resource Consultant or similar role, with a thorough understanding of labour and employment matters, human resource best practices, accommodation principles, and union relations
• Excellent communication and interpersonal skills, with the ability to interact professionally with employees, union representatives, and management at all levels
• Sound judgment and decision-making abilities, with the capacity to analyze complex issues and develop practical solutions
• Ability to maintain confidentiality and handle sensitive information with discretion and integrity
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficiency in MS Office Suite (Word, Excel, PowerPoint), and experience with HRIS software
• Proficiency in sound judgment, reasoning and problem-solving skills
• Strong writing and communication skills with excellent attention to detail and accuracy
• Ability to build collaborative relationships at all levels of the organization
• Able to work in a fast-paced environment, while balancing conflicting priorities
  
  

Personal

• Communication skills– proven ability to communicate effectively with external and internal stakeholders on complex and sensitive human resource matters
• Problem-solving skills – proven ability to identify issues, analyze root causes, and develop practical solutions to complex challenges. Adaptable and flexible to address changing business needs and requirements
• High level of integrity and discretion when handling sensitive employee information
• Compliance with confidentiality and data protection regulations/policies is paramount.
• Customer service orientation – customer-focused mindset to provide responsive support and guidance to St.Amant leadership regarding human resource inquiries and other related matters. A commitment to delivering high-quality service with professionalism and empathy while considering the values of St.Amant
  
  

Key Responsibilities

• Provides subject matter expertise in the full range of current and relevant human resource matters
• Provides consultation, advice, and assistance in the interpretation and administration of various collective agreements, employer policies, and other relevant legislation
• Collaborates with key partners to research and identify issues in preparation for collective bargaining
• Investigates and makes recommendations on Respectful Workplace, Service Delivery matters and workplace violations
• Provides consultation and advice to managers on performance and attendance management, including progressive discipline
• Provides mediation and conflict resolution guidance
• Works collaboratively within a team of human resource consultants as a senior resource providing mentorship to the team
• Works collaboratively with our unions to manage grievances and resolve areas of concern
• Leads continuous improvement projects related to human resource policies and procedures
• Participates in the development and tracking of key performance indicators
• Provides backup coverage to the Senior Manager, HRS
  
  

Duties And Responsibilities

Human Resource Management and Safety

The Senior HRC ensures the strategic support provided is consistent with the organizational values, policies and procedures, and its collective agreements. Adheres to and promotes all aspects of safety (physical, emotional, spiritual and psychological) and compliance with all applicable safety legislation throughout the organization.

Financial Resource and Facility Management

The Senior HRC ensures that all day-to-day work, as well as special projects and initiatives, and resources (time, supplies, equipment) are undertaken or utilized in the most effective and efficient ways possible to support program activities.

Quality Management and Process Improvement

The Senior HRC integrates the mission and values into all continuous quality improvement initiatives.

Organizational Planning and Development

The Senior HRC ensures that corporate activities align with St.Amant corporate objectives and reflect the changing human resource needs across the organization. The incumbent models and participates in initiatives that promote the leadership and vision of the organization.

Working Conditions

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

• Considerable multi-tasking, extreme attention to detail required, and pressure to meet deadlines
• Working hours can be irregular and extended due to meeting schedules and special events
• High paced and deadline driven
• High level of responsibility for accuracy of work
• Work efficiently with distractions and frequent interruptions
• Working collaboratively and cross-departmentally
  
  

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

We offer a competitive salary and a comprehensive benefits package that includes: Health & Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan, and Employer-Matched Pension Plan.