PREVENTIVE MAINTENANCE ACCOUNT COORDINATOR

Location: Dartmouth, Nova ScotiaType: In the OfficeTroy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Coordinator to join our Dartmouth, NS Team!

Responsibilities

• The Preventive Maintenance Account (PMA) Coordinator reports to the Regional PMA Sales Manager
• The PMA Coordinator will have an assigned Region which may include one or multiple branches
• The PMA Coordinator may be required to travel to all assigned branches within the assigned territory
  
  

The PMA Coordinator Is To

• work in collaboration with the PMA Managers in each assigned office to support the administrative responsibilities involved with agreement renewals.
• generate Renewal reporting from Vista, specifically 3 months ahead of the PMA expiration date for all lines of business in the assigned region
• run profitability reports by customer/agreement and recommend proposed pricing based on target gross margin budget/expectations
• collaborate with each PMA Manager to confirm renewal pricing
• distribute renewal letters/agreements to the end customer in DocuSign, follow up and upload signed agreements into Vista
• activate the PMA agreement once the agreement is fully executed
• update customer information in Vista (i.e. service rates, customer contact information, mobilization charges, agreement notes, scope labour estimates, customer email addresses, etc.)
  

Qualifications

• Strong typing skills with excellent attention to detail
• Post-Secondary Education in Business Administration or related field; and/or 3 years' working experience
• Ability to multi-task and be a versatile team member
• Proficient in Microsoft Office Programs (PowerPoint, Word, Excel and Outlook)
• Experience in ERP/Data Management/HRIS Systems and advanced computer ability considered a strong asset
• Previous experience in customer service and sales is considered an asset but nor required
• Industry experience in Fire and Life Safety considered an asset but not required
  
  

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, employee owned company with over 1100 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

• Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.