Warehouse Supervisor

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 1,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Position Profile

We are currently recruiting a Warehouse Supervisor to join our team in Calgary, AB.

The Warehouse Supervisor will be responsible for the direct management and handling of all inventory and all warehousing and distribution functions. He or she will be accountable for inbound and outbound freight, as well as ensuring staff adherence to legislative, safety, and organizational policies and procedures. The Warehouse Supervisor will accomplish effective logistical oversight through strong leadership and decision-making skills. Other duties will be assigned as necessary.

Duties & Responsibilities

• Manage all aspects of warehousing including handling stock reconciliations, handling incoming goods, issuing goods, receiving returned goods, stocktaking and managing quality and inspection stock
• Ensure and maintain accurate Finished Goods inventory through cycle count.
• Ensure all Customer / Distribution orders are shipped in a timely manner in adherence to delivery schedules.
• Maintain appropriate and complete documentation regarding inventory, regulated products and/or hazardous materials
• Supervise a team of warehouse employees, including hiring, delegation, training, performance evaluation, disciplinary actions, and termination.
• Implement and manage warehousing strategies, policies and procedures to ensure that movement and storage of goods is managed effectively throughout the operating company
• Ensure warehousing KPIs are met in order to support the effective running of the operating company and prepare and publish warehousing reports to demonstrate performance
• Attend and run daily service meetings with all stakeholders, and team huddles
• Roster management and schedule adherence
• Drive improvement and results in operational efficiency and inventory improvement strategies
• Take responsibility for receiving, storing and dispatching goods, tracking shipments, coordinating import and export activities & liaising with internal and external customers and suppliers as necessary
• Ensure warehouse strategies that assure reliability are properly defined and enforced
• Implement warehouse management policy and best practice procedures, including 5s
• Constantly improve warehouse performance (ensure warehouse KPIs are defined and measured)
• Ensure OH&S requirements are met in the warehouse
• Work closely with other functions (Procurement/Quality and other distribution centers) to effectively support the operation
• Ensure accurate and timely delivery of stock to the operation
• Perform other duties as necessary.
  
  
  

Education & Experience

• Post-secondary education in Supply Chain Management or have extensive experience in supply chain is preferred
• Direct working knowledge of operations, warehouse management, and transportation management.
• Direct knowledge of WHMIS and other safety systems.
• APICS CPIM, CSCP, CLTD preferred or equivalent industry experience.
• Lean Six Sigma training, continuous improvement experience preferred.
• 8-10 years of relevant experience in warehouse management and or logistics.
• Strong knowledge of ERP / MRP systems, as well as Microsoft Office products, including Excel, Word, and PowerPoint. IFS will be preferred
  
  
  

Skills And Abilities

• Leadership ability to drive direct reports
• Excellent written and oral operational communication skills; ability to communicate effectively/convincingly at all levels (including technical and operational) and with all functions at least in English
• Ability to work with cross-functional teams and build relationships across multiple functions
• Costs / results driven
• Strong strategic skills and problem solving/analytical skills
• Effective time management, planning and organization skills; ability to manage multiple tasks and priorities and drive tasks to completion in a fixed timeframe and in a pressured environment
• Strong written and oral communication skills; be able to communicate effectively at all levels, and with all functions in English
• Convincing communicator / personality with high sensitivity to customers and suppliers who can balance empathy and assertiveness
• Familiarity with the use of ERP and WMS (IFS preferred)
• Ability to continuously improve efficiency of processes and manage change
• Strong customer orientation
• Be able to convey a sense of urgency and anticipate and resolve Distribution and logistical issues
• Ability to identify problems quickly, make sound judgments, establish and implement solutions
• Ability to deal with ambiguities, conflicts and adversarial relationships
  
  
  

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.