Body Shop Manager

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for Employees and customers alike.

Steele Auto Group is looking for a Body Shop Manager to join our Fix Auto Dartmouth team today!

As the Body Shop Manager with Fixed Auto Dartmouth, you will be responsible for overseeing daily operations, leading the team, and ensuring top-quality collision repairs. If you are an experienced leader in the automotive collision repair industry with excellent organizational and team management abilities, this role provides an exciting opportunity to thrive in a fast-paced environment and drive the success of our shop!

Wage commensurate with knowledge, skills, and experience.

Steele Auto Group is dedicated to ensuring a seamless transition for successful candidates relocating from outside the area. Relocation assistance of up to $7,500 is available for the successful candidate moving from outside Atlantic Canada.

Responsibilities include but are not limited to:

• Manage daily operations, ensuring a positive work environment and excellent customer experience.
• Maintain strong relationships with insurance agents, dealerships, and fleet accounts.
• Inspect vehicles and assist with damage appraisals.
• Inform customers about the repair process, insurance claims, payment, and delivery timelines.
• Keep insurance adjusters, staff, and customers updated on repair status; handle supplements and negotiations with insurers.
• Ensure compliance with insurance partner guidelines.
• Monitor repair progress, safety procedures, and equipment use.
• Oversee OHS program and safety audits.
• Inspect completed repairs, explain warranties, and ensure quality control.
• Assign tasks, review work orders, and verify work quality.
• Address customer complaints promptly, according to dealership guidelines.
• Oversee parts ordering and maintain relationships with dealers and suppliers.
• Facilitate and arrange technical training for employees.
• Monitor and maintain equipment, recommending purchases as needed.
• Ensure cleanliness of work and customer areas.
• Hire, train, motivate, and manage body shop staff, fostering positive communication and culture.
• Monitor financial performance, including expenses, revenue, productivity, and budgeting.

Experience/Skill Requirements:

• Minimum 3 years of management experience as a Body Shop Production Manager or in a collision repair facility.
• Prior experience as a collision estimator or insurance appraiser.
• Proficiency in Estimating Software (Audatex and Mitchell) is an asset.
• PBS software, I-CAR or other industry training is preferred.
• Able to work independently with minimal supervision.
• Adaptable and flexible in a constantly changing environment.
• Strong tact, diplomacy, and ability to interact with all levels of personnel.
• Highly organized, capable of managing multiple tasks simultaneously.
• Strong problem-solving, analytical, and decision-making skills.
• Able to multi-task in a fast-paced environment.
• Ability to prioritize and plan work independently.
• Excellent communication skills (reading, writing, speaking, and listening).
• Able to train and motivate the production team.
• Demonstrates professional leadership abilities.
• Valid driver's license with an insurable driving record.

Why Steele Auto?

• Competitive compensation package, with annual wage review.
• Flexible Health and Dental Plans, 6 different cost shared options to meet everyone's needs.
• Enhanced Benefits including Telehealth, Mental Health Support and EFAP.
• Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%.
• Opportunities for career growth and advancement.
• Employee discounts on vehicle purchasing, parts, and service at any of our locations.
• A safe, inclusive, and dynamic work environment.

We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and to promote from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.

Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Our commitment to inclusion drives us forward every day. If selected for an interview, please advise us of any accommodation you may require throughout the recruitment process. To learn more about our company, culture, and opportunities, please visit www.steeleauto.com

Apply now to be part of a program that recognizes and values your experience and dedication in the Automotive Industry!