2425-393 - Administrative Assistant (OA11) - Ivany Campus

Operational Support

Administrative Assistant

Education

Ivany Campus

Dartmouth, Nova Scotia

Department of Student Services
Position: Term Full Time
Commencing approximately January 6, 2025 and ending approximately August 31, 2026
Application deadline is 11:59pm, December 3, 2024
Competition No. 2425-393
Salary range: $41,966.21 to $46,954.52 annually

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Office Administration combined with a minimum of two years' recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
• Occupational experience that includes records management, specifically in a post-secondary environment would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, specifically Outlook, Excel, Sharepoint and Teams. Prior experience with PeopleSoft would be considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• Experience supporting/providing service to students and prospective students would be considered an asset

Relevant Skills and Knowledge

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
• You possess excellent interpersonal skills and are able to interact at all levels of an organization
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in working with databases and Excel
• You are known for your problem solving and critical thinking skills
• You are a strong communicator
• You possess excellent coordination skills specifically related to working as a team to support student enrolment
• You have proven records and information management skills and abilities specifically related to academic records)
• You demonstrate a strong commitment to excellence as it relates to providing customer service and to the integrity of our academic records
• You are dedicated to life-long learning, keeping current in emerging technology, software and practices

What you will be doing…

Working in a team environment and reporting to the Manager of Student Services you will:

• Provide a full range of administrative support services for the Student Services team, with an emphasis on providing superior customer service to students, staff and the public.
• Provide best-in-class front-line service delivery, including support for in-person, telephone, Teams and email inquiries.
• Work collaboratively with other Administrative Assistants for Student Services to respond to enrolment-related tasks. Administrative Assistants will provide supportive coverage for all administrative tasks as needed to cover alternating employee leaves.
• Process document requests including transcripts and enrolment verifications.
• Work closely with the Assistant Registrars at the campus,providing support on matters relating to enrolment throughout the academic cycle including course revisions, program withdrawal requests, and transfer credit applications.
• Assist with signature events, such as Convocation; Get Started, Open House, and other campus-based events.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.