Brokerage Manager

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.

The Role

As a Brokerage Manager, you will use your many years of logistics expertise to lead the Brokerage team in a wide array of responsibilities, including motivating and managing your staff.

Responsibilities

• Market, service and promote Connors Transfer and Shoreland Transport's transportation products and services.
• Maintain an existing book of customer accounts.
• Maintain and build effective relationships with customers and carriers.
• Develop and manage a network of outside carriers to move freight in the most profitable manner.
• Participate in the development of annual revenue and profit budgets, as well as ownership for the establishment and tracking of KPIs to successfully achieve those budgets.
• Negotiate rates with carriers to meet margin requirements and ensure maximum profitability.
• Meet or exceed required margin and revenue goals for the division.
• Ensure customer satisfaction and service levels with freight picked up and delivered using safe, reliable carriers.
• Build freight volume from existing customers.
• Working in conjunction with our Business Development team, solicit new sales by developing leads and cold calling potential customers.
• Work within Transportation Management team to develop operational efficiencies, standardize where possible and manage towards strategic goals.
• Identify and implement operational improvement initiatives that provide service, financial and/or productivity results.
• Participate in critical reviews of key indicators, incidents, audits, inspection and improvement opportunities resulting in effective implementation of corrective actions.
• Manage and develop Brokerage team members through effective communication, objective setting, and coaching.
• Develop Training Plans for new employees and ensure all training development plans for current employees are created and completed in a timely manner.
• Ensure compliance with applicable Policies, Procedures, Transportation of Dangerous Goods and knowledge of DOT and FMCSA rules and regulations.

Qualifications

• 10+ years of progressive experience in fast moving consumer products logistics/freight brokerage, ideally with significant time spent with perishable products.
• Strong analytical skills and proficiency in the use of Excel, MS Office, TMS and BI database tools are required.
• Proven track record of establishing long-term relationships with clients based on exemplary customer service.
• Well-honed logistics experience and a relevant post-secondary education along with evidence of continued learning, ideally, with certifications such as APICS, CITT, CCLP or P.Log. an asset.
• Must have the ability to deal effectively and tactfully with customers and employees and make decisions in a timely, professional manner.

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package:

• Health Benefits: Includes coverage for dental, vision, and extended medical care.
• Insurance: Life and disability insurance provided for financial security.
• Support Services: Access to an Employee Assistance Program (EAP).
• Financial Planning: Opportunity for RRSP matching to support your retirement savings.
• Time Off: Paid vacation and holidays.
• Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
• Career Development: Professional growth opportunities and avenues for advancement.
• Perks: Employee discounts on company products or services.
• Convenience: On-site parking or parking allowance.

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

The Opportunity

The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

We thank all candidates for their interest, however, only those selected for interviews will be contacted.