Operations Support Administrator

At Xpera Risk Mitigation and Investigation, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference. Part of the SCM Group of Companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss, and increase human safety, enabling our clients to function at their greatest potential.

As an Operations Support Administrator, you will work as part of a team to deliver quality service to our internal Investigations Managers. This includes preparing detailed, evidence-based investigation reports for clients, producing DVDs for investigation files using raw video footage, and assisting with the opening and closing of investigation files. You will also maintain our evidence library and manage our Outlook account for daily assignments and tasks. In addition, you will assist with planning staff meetings and training sessions, as well as invoicing and reception duties.

This is a permanent, full time, entry-level employment opportunity. The successful candidate must be available to work in our Burnaby office during regular daytime business hours.

Role Requirements:

• Minimum of one year of experience in an office administration role
• Diploma in Office Administration or an equivalent combination of education and experience
• Proficiency with Microsoft Suite (Word, Excel, and Outlook)
• Familiarity with Edius Pro 9 or other video editing programs is an asset
• Knowledge of Snagit, Snagit Editor, YouTube Downloader and Google Earth also an asset

Competencies:

• Detail-oriented professional with strong oral and written communication skills
• Ability to work in a fast-paced environment
• Ability to meet tight deadlines

Pay: $20-$22 per hour

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.