Community Integration Outreach Worker

Program: Chilliwack Community Integration & Coordination

Grid: 13 ($30.86 - $32.18/hour)

Supervisor: Kim Lloyd

Closing Date: January 10, 2025

Regular Part-Time

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.

Opportunity

The Community Outreach Coordination & Integration Program delivers an integrated coordinated response to vulnerable people in Chilliwack by providing a service delivery model for at-risk, high need individuals who require an intervention-based non-emergency response, often directly related to substance use, mental health, and homelessness.

The part-time Community Integration Outreach Workers will be part of a larger team of two full-time Outreach staff with backgrounds in social work, housing, substance use, and mental health. Our program is expanding from 5 days a week to 7 days a week, and we are seeking full-time staff to provide shifts on Saturday and Sunday, as well as some overlapping hours during the work week. The CIOWs will provide front-line intervention and assessment of needs and support through case management, coordination of the services required, and the follow-through for ensuring the best success of these coordinated efforts. We are seeking permanent part-time staff that would work 17.5 hours/week. AVAILABILITY FOR WEEKEND SHIFTS A MUST!

Responsibilities

• Provide culturally competent and trauma-informed outreach support and case management services to the most vulnerable population in Chilliwack.
• Provide support during ‘walk-abouts’ with the RCMP, Bylaw and Security officers as planned/requested through the shift.
• Supportive conversations and on-site needs assessments with high-risk individuals.
• Safe transportation to hospital or shelter.
• Provision of basic needs and harm reduction supplies, including naloxone.

• Case Management of complex individuals to coordinate already-existing resources and provide referral and advocacy for appropriate new supports.
• “On-Call” for RCMP, bylaw, and security to provide immediate response to individuals in need during the operating hours.
• Provide a safe warm handoff to appropriate referred supports.
• Provide coordination and follow-through with the identified team to establish the most effective wrap-around support.
• Keep daily case notes for clients who are case managed through our internal case management system.
• Keep a daily log of activities and collection of stats for reporting purposes and communication with the rest of the team.

Qualifications

• B.A. in a related field plus one-year related experience, or a combination of related work experience/education with vulnerable adults.
• Criminal record check including the vulnerable sector.
• Standard first-aid certificate and CPR.
• Valid BC driver’s license.
• Driver’s abstract must be submitted.

Additional Assets

• Knowledge of Chilliwack resources and community.
• Knowledge of trauma-informed practice and strength-based approaches to participant support.
• Harm Reduction awareness.
• Naloxone Training.
• Substance Use/Addiction Training.
• Mental Health Training.

Who We Are

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We Offer

• Equitable Base Pay – we are a Certified Living Wage Employer
  • Generous paid vacation time, personal time, sick time; additional paid time off for life events.
  • Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
  • Disability and Life Insurance Coverage *
  • Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations.
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

• Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.

Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [email protected]. Personal information will be kept confidential.