Clerical Assistant

Position Summary

CLERICAL ASSISTANT

Job ID: 6042

REGULAR/FULL-TIME

Location: BURNABY, BC

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

Please note: Eligibility for benefits offered is based on employment status

POSITION SUMMARY

Reporting to the Supervisor, Administration, the Clerical Assistant provides clerical services that support the delivery of Applicant Services programs and services. He/She/They works as part of a resource pool of staff in the department and is responsible for providing on-going generalist clerical support to ensure the effective and efficient operations of day-to-day service delivery. The incumbent works with the housing sector, community agencies, and other BC Housing staff to ensure that those in need of affordable housing are able to access a range of options for assistance with housing and provides information on policies and procedures with respect to the operations of the Applicant Services department.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION/EXPERIENCE:

• Secondary school graduation or equivalent.
• Completion of courses in office administration and computer systems.
• Sound experience in a general office environment.
• Or an equivalent combination of education, training and experience acceptable to the employer

KNOWLEDGE, SKILLS AND ABILITIES:

• Sound knowledge of spelling, punctuation and grammar.
• Sound knowledge of general office procedures, filing and record-keeping systems.
• Some knowledge of computer applications and software including MS Word, Excel and Outlook.
• Good problem-solving skills and the ability to take initiative.
• Good keyboarding skills to support efficient and accurate data entry.
• Excellent attention to detail.
• Ability to deal tactfully with staff and the public.
• Ability to exercise tact, diplomacy and good judgment when dealing with a broad range of partners and customers, including individuals of diverse education and cultural backgrounds.
• Ability to provide clear and helpful information.
• Ability to deliver internal customer service excellence.
• Ability to establish and maintain effective working relationships with staff, the public, and housing providers.
• Ability to operate standard office machines such as photocopiers, fax machines, mailing and scanning equipment.
• Ability to lift and carry up to 18 kg.
• Ability to take and transcribe minutes.
• Ability to organize, plan and schedule work.
• Ability to work independently, and to contribute and co-operate in a team environment.
• Ability to meet deadlines and adapt to competing and critical priorities and a heavy and diverse workload without compromising the quality of work.
• Ability to work under pressure and adapt to change.
• Criminal Record Check Required

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [email protected] to arrange a call.

How to Apply:

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

(When there is a pop up asking if you wish to view only secure items, press no)

As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [email protected].

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.