Business Development Coordinator

BMW Toronto is currently hiring a Full-time Business Development Coordinator.

At BMW Toronto, we are always interested in hearing from talented, motivated individuals interested in exploring potential careers at our company. BMW Toronto is a family run and owned dealership, with the structure of a large group. If interested in joining our team, apply below!

As a key member of our Customer Service Team you will be responsible for answering all inbound calls while providing the highest levels of customer service.

Responsibilities of this role will include:

• Answering incoming telephone calls via switchboard
• Directing all customer inquiries accordingly
• Handling customer inquiries by phone, email and text
• Identifying and escalating priority issues
• Outbound service follow up calls
• Scheduling service appointments for clients vehicles in a courteous and efficient manner in a call center setting
• Occasionally covering our front reception desk
• Debit and cash transactions
• Organizing and filing work orders
• Cleaning and maintaining the coffee machine and restocking the coffee area
• Must be available to work days, evenings and weekends as required
  
  
  

Key Requirements:

• Excellent verbal and written communication skills
• Listening skills
• Problem analysis and problem solving
• Customer service skills
• Organizational skills
• Team work
• Multitasking
  
  
  

Experience with Reynolds Ignite and Google Docs is an asset.

• Must be available to work evenings and weekends as scheduled.
  
  
  

We Offer:

Health and Dental

Life Insurance

Profit Sharing

2 weeks PTO

Closed Sundays

Team Outings

Family Owned and Operated