Receptionist / Document Coordinator

AssessMed Markham- Receptionist/Document Coordinator

Location:

AssessMed Markham

302 Town Centre Blvd Suite 103, Markham, ON L3R 0E8

Status:

Permanent

Full-time, In-person

About AssessMed

For over 30 years AssessMed has been completing independent, unbiased, evidence-based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

Main Responsibilities:

• Handling client inquiries and assisting with intake processes
• Ensure that examinees are promptly checked in, assessors are notified, and all appropriate service forms (consent form, summary form, etc.) are completed and signed and witnessed; photo ID check must be completed for all assessments and type of photo ID indicated on the consent form
• Answering and managing phone calls with professionalism and accuracy.
• Greeting clients and providing a welcoming atmosphere.
• Managing office supplies inventory and placing orders when necessary
• Managing ingoing and outgoing mail and couriers
• Maintain front reception area and supply room
• Maintain the highest level of privacy of personal information and personal health information
• Chaperoning assessments
• Data entry
• organization, storage, and retrieval of documents
• manage electronic and physical filing systems
• ensure documents are properly classified and labeled
• document creation, formatting, and distribution
• Ensure document package is fulsome and complete
• Scan and save documents
• Daily filing
• Update Smart Simple when documents and files are received
• Arrange and manage outgoing and incoming documents
• Manage and audit filing cabinets
• Other administrative duties as assigned
  
  
  

Required Qualifications

• A Medical Office Assistant Certificate or Office Administration Diploma and a minimum of 1 year of relevant experience.
• Previous customer service experience in a high volume, front counter environment within the last 5 years
• A minimum of 45 WPM typing speed
• Median skill level in Microsoft Office Suite (Word, Excel, Outlook, Teams,) is required
• Ability to multi task in a very busy environment, work under pressure of deadlines
• Approachable, Friendly, Solution Oriented
• Prior experience using Smart Simple will be considered an asset
• Success in this position requires excellent communication skills, efficiency and thoroughness, service orientation and team building and teamwork. The ability to build effective relationships while maintaining a focus on results
  
  
  

Why choose AssessMed?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence
  
  
  

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!