Training Coordinator

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Manager of Planning, a Division Chief is directly responsible for supervising and developing assigned Fire Service Instructors (Captain) and the Fire Service Technician. Division Chiefs are also directly responsible for the supervision of Student Mentors, and Associate Instructors while working daily at FESTI. This position is on-site 5-days a week to provide adequate oversight of FESTI.

As Division Chief, Training Coordinator, you will:

• Oversee the assigned program or cell of learning, including but not limited to creation of and maintenance of schedules, oversight and management of specific P&L, assignment of associate instructors using When I Work application, coordination of daily logistics and procurement of tools or equipment as required
• Use effective communication and accountability skills to resolve interpersonal conflicts, provide support, and manage expectations
• Identify qualified instructors for training programs
• Evaluate and promote consistency and effectiveness of training practices throughout the department leveraging various testing measures to assess the performance and experience of learners
• Follow ADDIE process for proper gap analysis when designing or developing new courses in accordance with adult learning principles
• Provide robust and personalized development plan for each direct report. Complete weekly one-on-one meetings to track progress and ensure growth of the team, and annual review process as per the CBA
• Complete various administrative duties using various software as required including but not limited to: MyHR, LMS, Oracle
• Work collaboratively with administrative team to set up staff and vendor contracts
• Complete required course paperwork as assigned “Owner” of a specific course of cell
• Provide onboarding and training to new staff as delineated by GTAA and internal process
• Deliver training as required by Management or to assist in the safe/ effective delivery of training programs
• Perform other duties as assigned

This Association position is classified at the “Platoon Chiefs” level, with an annual salary of $131,422.82 based on a 37.5-hour work week.

This is the role for you, if you have:

• Minimum education required is a Post-Secondary School or Technical school diploma/certificate or an equivalent combination of training, education, and experience to indicate full the ability to cover all aspects of this position
• Certification in NFPA 1041 – Level II, as a Fire Service Instructor or Adult Education certification/degree in education
• Minimum 3 years’ experience leading people is an asset
• Valid Ontario class “G” driver's license
• Ability to obtain “D/A” Airside Vehicle Operators License (AVOP) license
• Ability to obtain or maintain current certificates in Standard First Aid and CPR
• Ability to obtain and retain a Transportation Security Clearance - Security Clearance: Level II Confidential

Knowledge and skills you bring, that set-you up for success:

• Practical experience with respect to facilitating classroom and virtual training programs using all tools necessary for a comprehensive learning experience
• Experience developing facilitation skills in others
• Experience designing, editing, reviewing, providing feedback on facilitator guides, lesson plans, and safety training plans
• Experience developing SOG’s/SOP for department use
• Strong knowledge of Accreditation /OFM Endorsement processes, proficient with eLearning software, and experience in eLearning module development is an asset
• Proven experience evaluating training programs, delivery, and effectiveness
• Proficiency in computer skills including Microsoft Office 365 (OneNote, OneDrive, Groups, Teams, SharePoint)
• Exemplary written and verbal communication skills

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.