Retail Sales Associate

Lovisa


Date: 1 week ago
City: Markham, ON
Contract type: Full time

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

  • Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
  • Process transactions accurately using our Point of Sale (POS) system
  • Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
  • Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
  • Support Store Manager with daily operations, reports, and special projects
  • Build deep product knowledge to effectively communicate features and benefits to customers
  • Drive sales through suggestive selling and creating genuine connections with customers
  • Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

  • High school diploma or equivalent
  • Previous retail experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Genuine passion for retail and fashion
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
  • Basic math skills and attention to detail

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