Education and Professional Relations Manager

Essential Duties And Responsibilities

• Education Strategy & Program Development
• Lead the development of the medical education strategy and programs to support the Merz aesthetics portfolio and brand strategies
• Partner with medical affairs and marketing to ensure the clinical data & narrative within the educational programs is in line with strategy & best represents Merz brands
• Collaborate with healthcare professionals to understand their injectable and device learnings needs and when appropriate, co-create content with health care professionals to further elevate the quality of education
• Execution & Measurement
• Create education metrics & seek feedback from HCPs to validate the success of programs and to continually improve educational offerings
• Elevate the reach and frequency of medical education through developing content that can easily be executed by the field force
• Equip the field force with the skill, knowledge and ability to successful organize and execute medical education programs
• Utilize digital platforms to invite, track and execute medical education to continue to learn and evolve the offerings
• Customer Engagement & KOL Development Strategy
• Develop a key customer & KOL engagement strategy in conjunction with commercial and medical affairs to maximize collaborations, advocacy and Merz loyalty
• Understand the needs of the identified key customers and KOLs, to ensure the engagement plan provides mutually beneficial value to Merz & the identified HCPs
• Track, monitor or coordinate the engagements with identified key customers and KOL across all functional areas to build off interactions and maximize the impact.
• Track, monitor and leverage the utilization of Canadian HCPs by Merz Global and other Regions
• Budget Management
• Appropriately manage the budget and continually assess return on investment to evolve and improve the impact

Knowledge, Skills And Abilities

• Excellent presentation, written and oral communication skills.
• Excellent leadership, team building, communication (oral and written), problem solving and project management skills required. Financial skills and business acumen are essential.
• Must be able to work independently, confidently and effectively with all levels of employees.
• Must be proficient in Microsoft Office applications including Word, Excel and PowerPoint
• Must be able to travel and adhere to a rigorous schedule

Experience

• BA/BS degree is required
• Broad knowledge of the Medical Device & Pharmaceutical Industries acquired through 3-5 years of experience, preferably in Aesthetics
• 2-4 years management experience as a medical education lead, product manager, training manager or sales manager
• Highly proficient in MS office suite of applications
• Strong interpersonal skills
• Strong multi-tasking, time management, and organizational skills

Benefits

• Generous PTO/Vacation
• Health Benefits
• RRSP Matching
• Bonus Plan
• Employee Product Purchase Program

Merz Aesthetics Canada is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.