Manager, Information Technology and Governance

The Ministry of Immigration and Career Training develops, attracts and retains a skilled workforce that supports investment and economic growth in Saskatchewan, and helps residents realize their full potential. It takes great people, working together as a team, to make this happen.

The Corporate Services Branch is seeking an individual with strong leadership, accountability and problem-solving skills to fill a key position as the Manager, Information Technology. In this rewarding and challenging role, you will lead a team of information technology professionals who support all Ministry applications; undertake projects aimed at modernization and efficiency of systems; and support IT Strategic Planning and Governance.

Reporting to the Director, Information Management, the Manager will be responsible for providing leadership and oversight for areas including:

• Building and developing a team of IT professionals who are empowered to support the IT work necessary for the Ministry to fulfill its business functions and mandate;
• Translating Ministry, Branch and Unit priorities into tasks and deliverables that optimize IT resources and manage risks;
• Directing the flow of IT work, specifically managing hardware, software, licensing, approvals, the central IT budget, application support and projects;
• Managing relationships with internal and external partners and resolving conflict when required.

The successful candidate will have knowledge of:

• Strategic planning, operational planning and risk management.
• Financial principles including budget, budget submissions and forecasting.
• Customer Relationship Management (CRM) systems, including Oracle and/or Microsoft Dynamics 365.
• Network architecture, cloud computing, server management, and data storage solutions.
• Application programming interfaces (APIs) for connecting different software systems.
• Data analysis, reporting tools, and business intelligence platforms (e.g., Power BI) to leverage data for informed decision-making.
• Database management systems, data integration processes (i.e., ETL), data warehouses and data lakes.
• DevOps practices, including continuous integration/continuous deployment, version control systems and automation tools.
• Business needs analysis methodologies and techniques.
• Process improvement concepts and tools.
• Change management and project management principles.

The successful candidate will have the ability to:

• Effectively manage, motivate and guide team members; mentor and coach team members to foster their growth and performance.
• Adapt to and manage changing priorities in a fast-paced environment.
• Develop and maintain cohesive and respectful working relationships with stakeholders.
• Communicate technical problems and solutions to non-technical users and managers.
• Act as the primary communication conduit between technical teams and the business.
• Manage budgets, allocate resources and ensure cost-effective project execution.
• Facilitate strategic planning and prioritization sessions with program areas to build and strengthen IT governance and IT strategic planning.
• Lead and/or support the development of IT business proposals and business cases for strategic IT projects and lead/support the procurement of vendors and specialized resources for operational and strategic IT projects.
• Oversee release planning for ministry applications.
• Create and maintain documents, reports and deliverables using a variety of computer applications and tools (e.g., Excel, Power BI, Power Platform, COGNOS).
• Use effective problem-solving skills to troubleshoot and diagnose issues and to recommend solutions.

Typically, the knowledge and skills for this position are acquired through a bachelor’s degree in Computer Science, Business Administration or a related discipline along with several years’ experience working within the Information Technology/Information Management sector. CBAP, IIBA, PMP and/or other professional designations are considered an asset. An equivalent combination of education and experience will be considered.

The Ministry of Immigration and Career Training’s core values include showing respect and integrity, serving citizens, practicing excellence and innovation and acting as one team. We demonstrate these values in our daily behaviors.

What we offer

• Dynamic, challenging work for talented individuals
• A competitive salary
• Comprehensive benefits package including pension
• Vacation, scheduled days off (SDO) and other types of leave
• Inclusive work environments
• Advancement opportunities
• Flexible work arrangements

We are committed to workplace diversity.