Senior Residence Worker, Justice

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide support during the pre-release planning and post-suspension processes relating to high risk offenders being released to the Connective Support Society operated Community Based Reintegration Facilities. The Senior Federal Residence Worker also works closely with the Case Management Team in developing strategies and interventions targeting clients’ risk and need areas and assists the Program Manager in providing orientation, training, work direction and guidance to residence workers to ensure the orderly and safe operation of the facility and maintain the goals of the federal programs.

This is a Criminal Justice Focused role.

STATUS AND CLASSIFICATION

This position is unionized and open to all genders.

This is a temporary position for 12 months or until the return of incumbent.

HOURS (40 hours a week)

• Sunday to Thursday, 1200 – 2000
• Willingness to work flexible hours to meet program needs
  
  

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager or their designate
• Participates actively in house, staff, and staff/resident meetings
• Participates as a member of the Connective staff team
• Liaises with outside professionals from other agencies or government bodies as required
  
  

Key Accountabilities

• Assists the supervisor in providing orientation, training, work direction and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers
• Provides input to residence workers’ performance evaluations
• May oversee the operation of the residence in the absence of the supervisor or as directed
• Conducts regular prison visits to provide in-reach support and assistance in pre-release planning and post-suspension process for higher risk clients being released to Connective’s CBRFs.
• Participates in the assessment, goal setting and program planning (Resident Actions Plan) for individuals living at the CBRF
• Ensures that the Resident Actions Plans (RAP) are completed as per the guidelines, client and applicable members of the Case Management Team are consulted in the development of the RAP, and copies are shared and distributed in a timely manner including, input into OMS and hardcopy placed onto the resident’s file
• Documents, implements and provides input into the evaluation of the program
• Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance and implements Resident Actions Plans (RAPs)
• Participates in various client-focused activities in accordance with Resident Action Plans
• Recognizes, analyzes and deals with risk-related concerns such as clients’ aggressive behaviour to ensure no harm comes to the client, staff, and/or the public.
• Reports problems to the Residence Manager and the supervising Community Parole Officer (CPO) in a timely manner
• Assists with case management by identifying potential problems and reporting any difficulties
• Provides supporting information to the Case Management Team with regard to the development of appropriate program plans to achieve residents’ and correctional objectives
• Contributes to the evaluation of residents’ progress and provides input into reports
• Reviews, completes, and distributes Incident Reports as required, ensuring all pertinent information is shared with residential staff, supervising Parole Officer, and Residence Manager in timely manner
• Assists with CBRF compliance with ‘Statement of Work – Appendix D’ and reports any non-compliance issues to the Program Manager and/or his/her delegate without delay
• Ensures clients are provided access to medication in accordance with established policy and appropriate logs are kept and shared as required
• Provides emotional support and feedback to residents, their families, and community supports
• Transports and assists residents to appointments, shopping or leisure activities
• Performs maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment and food services
• Maintains reports such as statistics, logbooks, case notes of daily activities, and Incident Reports on CAMS system with respect to residents
• Identifies social economic, recreational and educational services in the community that will meet clients’ needs.
• Maintains liaison with intra-agency staff and programs, as well as external community partners, agencies, professionals, governmental organizations and programs to support the clients plans and progress.
• Performs other related duties as required.
  
  

WORKING CONDITIONS

• Functions independently while on shift and adhere to Residence policy and Procedures
• Works in a stressful environment, often dealing with clients in crisis situations
• Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence
• Is available to work all shifts, 7 days per week including day shifts, afternoon shifts and graveyard shifts
• Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program
• Is a member of CUPE local 1936-11
  
  

Experience And Skills

We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

• Graduate with a Diploma or Certificate with one year of related experience
• Counselling experience in the appropriate field and demonstrate a clear ability to respond will in crisis situations
• Demonstrated experience in an applicable residential setting
• Demonstrated a good working knowledge of the technical details important to the functioning of group residences
• Awareness of Correctional Services Canada (the contractor) concerns, laws and policies related to the specific residence program
• Demonstrated the ability to teach skills and work effectively with others
• Knowledge of theory, principles and practices in the fields related to the particular residence
• Demonstrated a strong ability to deal with crisis situations
• Excellent written and verbal communication skills in English
  
  

Requirements

• Ability to successfully complete a Security Clearance and Criminal Records Check
• Current Emergency First Aid Certificate
• Class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
• This role is 12-18 months temp coverage with an on call component.
  
  

Compensation

As Connective is a unionized environment, the starting wage is $29.17 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $33.49 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
  
  

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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