Parts Counter Sales Representative

Fort Garry Industries is opening a second branch in Edmonton at 13075 25 St NE , and we have an exciting opportunity for Parts Counter Sales Representatives to join our team at our new Edmonton East location.

Fort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada.

With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success!

What You Will Do

• Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues and stakeholders
• Champion FGI's safety culture by performing all duties within established procedures and practices
• As an industry expert you will sell aftermarket heavy duty parts to customers and build long lasting customer relationships
• Optimize each transaction by advising on products, product applications, returns, warranty claims and special orders to meet all customer needs
• Answer customer questions about products, prices, availability, product catalogs and features
• Assist with cash and/or national accounts
• Follow company procedures for sales pricing, processing approved credits, invoicing and freight billing for customers and/or product defects
• Complete online training as needed and champion brand lines or products
• May be assigned special projects
• May deliver parts to customers with a company vehicle
• May operate a forklift within the branch
• Other duties as assigned
  
  

What We Require:

• High school diploma or other high school equivalence certificate
• 1-5 years of experience selling heavy duty parts preferred and/or knowledge of HD trucks or agricultural industry
• MUST be able to meet the physical requirements: Able to lift parts upwards of 50 lbs, use ladders at varying heights, frequent walking in large warehouse
• Demonstrated excellent customer service skills – dedicated to exceeding the expectations of internal and external customers.
• Strong written and verbal skills – ability to write and speak succinctly with customers and colleagues.
• Basic to proficient knowledge of Microsoft Office Suite (email, word, excel) and ability to learn in-house systems.
• Completion of parts technician trades program an asset
  
  

What We Offer:

• A Highly Competitive Wage – eligible for a yearly bonus
• Dental/Vision Benefits
• Health Spending Account
• Sick Pay Allowance
• Employee and Family Assistance Program
• Investment Opportunities
• A Continuous Learning Environment
• A Casual Dress Code
• A Fun and Supportive Work Environment
  
  

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.