Customer Business Manager

The role:

As a Customer Business Manager, you will develop annual and long-term business plans towards the profitable achievement of sales targets/budgets. You will work remotely and care for several Kao Customers in the West region/Nationally.

Reporting to the Associate Director of Sales, you will drive outstanding marketplace results through the use of benchmarking, category management & trade marketing strategies and business relationships with strategic customers. You will develop joint business plans that lead towards the profitable achievement of sales targets/budgets.

You must be willing to travel to the West coast of Canada for quarterly customer meetings.

What You Will Do

• Develop and implement business plans and promotional programs to achieve the sales budget and increase our market share
• Negotiate all promotional activity, listings, distribution and shelf placement at the account
• Negotiate annual business plan and trade terms
• Work with Category Management and Trade Marketing to provide support on decisions and strategic direction for the account
• Analyze a large volume of data with the ability to spot trends and use your interpretation of the numbers to create a positive outcome
• Regular and routine visits to Account head office to meet with Account personnel
• Regular retail store visit responsibilities to observe store level dynamics and learn
• Overall responsibility for your account P&L

What You Will Need

• Bachelor's degree
• 1-2+ years experience in sales and trade marketing management experience in CPG industry
• Experience in a beauty care environment with solid understanding of Hair care & Skin care categories

How we work: Having been selected among the World´s Most Ethical Companies for 18 consecutive years, we are a company with a purpose and corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great benefits packages, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao Canada is an equal opportunity employer and employs personnel without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, record of offences, sex (including pregnancy and breastfeeding), or sexual orientation.