Employment Case Manager

Opportunity

The role of the Employment Specialist is to assess employment needs, readiness, and eligibility for program interventions and financial supports. They will work collaboratively with participants to create a mutually agreed upon action plan outlining the necessary steps needed to achieve their employment goals. The Employment Specialist is responsible for providing services from the initial assessment until an outcome is achieved. The Employment Specialist is responsible for understanding services and eligibility requirements of the WorkBC policy in order to explore all service options available to participants on their caseload. This role allows for ongoing, in-depth employment coaching while monitoring participant progress.

The Employment Specialist will support participants face to face in the Centre, as well as virtually online. No participant experience is the same, which opens the door for creative solutions to overcome employment barriers. As the WorkBC Centre supports all people searching for work, it is imperative that the Employment Specialist demonstrates the ability to support a diverse population and takes initiative to ensure a safe and inclusive environment for participants and staff.

This position may require occasional work on evenings based on operational need.

Qualifications

• Certification / Degree and experience in employment services or relevant field. An equivalent combination of education and work experience will be considered
• Conduct comprehensive needs assessments and intake services that generate accurate information in order to create collaborative realistic action plans.
• Coach and mentor participants with complex needs.
• Solid comprehension of career development and labour market needs and trends.
• Demonstrated ability to read, understand and follow policy language.
• Criminal record check including the vulnerable sector.
• MS Office and overall computer proficiency including data administration utilizing complex databases.
• Proficiency in written and spoken English.

Additional Assets

• Additional languages
• Mental Health First Aid certification
• Motivational Interviewing techniques

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

We Offer Our Staff

• Equitable Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation time, personal time, sick time; additional paid time off for life events
• Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
• Disability and Life Insurance Coverage *
• Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

• Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.