Deskside Support Student

About this opportunity

Are you looking for an exciting student opportunity full of meaningful, diverse, and challenging assignments working alongside industry leading professionals? You will be part of a driven, and collaborative team completing important projects while receiving the mentorship, knowledge, and experience to develop the skills you need to build an exciting career.

Reporting to the Atlantic Region Manager, the Deskside Support Student supports the business unit’s operational needs. Individuals in this position must understand the latest concepts in the information technology field and possess great client service skills.

Note: The application deadline for this position is Sunday, January 19th, 2025, at 11:59 PM (MST).

What you’ll do

• Desktop computer imaging and deployment
• Service Ticket entry and assignment
• Problem resolution
• Inventory management
• End-user assistance
• Communicating/working with the local users as well as the corporate IT department

Who you are

Our ideal candidate will have the following minimum qualifications:

• Legally authorized to work in Canada full-time for the duration of your work term and able to produce documentation upon application (e.g., work visa)
• Available to begin work in May 2025
• Strong analytical and problem-solving skills with a high attention to detail
• Strong technical skills in Microsoft environment
• Strong verbal communications skills
• Critical thinker and ability to work independently with limited supervision in a fast-paced, high-performing team environment
• Flexible to changing work demands and ability to prioritize
• Innovative, with a strong desire to learn and the ability to encourage new ways of looking at problems, processes, or solutions

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

Education

• Must be enrolled in an Information Technology (IT) or Computer Systems Engineering Technical Program at an accredited post-secondary institution at the time of intended work term and returning to full-time studies after the work term OR registered in an accredited post-secondary co-op or internship program for the duration of the work term
• Candidates currently enrolled in either a Masters or Ph.D. program at an accredited post-secondary institution may also be considered
• New graduates are not eligible for student opportunities.

Working Conditions

• May include frequency of travel, sitting, standing, computer work, lifting, driving, working at site, etc.

Please submit a resume and transcript in one (1) PDF document.

Note: Applications without a recent transcript will not be considered.

Student Program Benefits

• A multi-discipline program with meaningful, hands-on work experience
• Networking events coordinated by the New Grad Committee including group mentoring from senior/executive leaders, lunch ‘n learns, guest speakers, technical presentations, and holiday celebrations.
• Wide support network including direct leaders, program leads, human resource, peers, mentor(s), New Grad Committee, and buddy.
• Structured goal setting and performance evaluations.
• Opportunity to present work-term learnings to the Cenovus Leadership team.
• Students moving for their work term may be eligible to receive a lump sum relocation payment to assist with relocation expenses.

Additional Information

• New graduates are not eligible for student opportunities.
• Please note that only those selected for an interview will be contacted.
• Learn more about our Student and New Grad program!
• Interested in some of our past student experiences? Read their stories here.

Who we are

We’re an integrated energy company headquartered in Calgary with oil and natural gas production operations in Canada and the Asia Pacific region, and upgrading, refining and marketing operations in Canada and the United States. We’re committed to maximizing value by developing our assets in a safe, responsible and cost-efficient manner, integrating environmental, social and governance considerations into our business plans.