Product Manager

Neo Financial


Date: 1 week ago
City: Calgary, AB
Contract type: Full time
Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn’s Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada’s top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Neo Financial is looking for a full-time Product Manager to join our team in Calgary, AB to run one of our Financial Product verticals. Our Product Managers are embedded with our agile development teams to guide products from conception to launch. In this role, you’ll have the opportunity to work closely with key stakeholders across the company to identify and execute against opportunities to grow our customer base and drive engagement with Neo’s suite of financial products, including the Neo Card and Neo Savings accounts, as well as future products and services.

What You'll Be Doing

  • Help define the product vision and strategy, and translate that vision into a clear product roadmap to drive growth and engagement
  • Work closely with engineering, product marketing, UX research, and product design teams to build the best Financial Services products in the market
  • Engage with third party banking and technology partners to coordinate plans and roadmaps that will support continued product innovation
  • Develop a deep understanding of our financial product stack from a user, technical, operations, business and design perspective; use that understanding to bring high-impact opportunities to the product roadmap
  • Own the execution of your team's projects; excelling at keeping the product ticket backlog up-to-date and prioritized, integrating projects into sprints, release management, gathering feedback and iterating on releases
  • Responsible for gathering feedback and communicating ongoing developments of the product across the company; working closely with our marketing, operations, finance and compliance teams to identify and execute against the highest value opportunities
  • Support team members within your product group, while working towards adding value across product functions, contributing to longer-term product roadmaps

Who We Are Looking For

  • A minimum of 3-5 years of product management experience working with software products
  • Capable of executing high-value projects with multiple stakeholders, while dealing with competing priorities
  • Taking ownership over your work and outcomes with a passion for building world-class products with a world-class team
  • Experience working within financial technology companies or banking is an asset

What Will Help You Succeed

  • A high achiever, willing to roll up your sleeves to learn about Neo's customers and share a nuanced opinion on what makes a product great
  • Ability to contribute consistently and positively in a high-paced, fast-changing work environment
  • Curiosity that drives you to learn, investigate, and consistently improve
  • An influencer who can gain support and commitment to mobilize ideas and people to take action

Working At Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply With Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

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