Program Assistant II

Position Details

Location Coquitlam Campus

Salary Range $29.53 per hour (with wage increments to a max of $32.97 per hour). Salary and wage increments are in accordance with the Collective Agreement.

The Opportunity

You’re a pro when it comes to organizing, planning, and providing exceptional customer service. You’re passionate about helping others and you’re committed to ensuring students, faculty, and staff are supported. With your administrative strengths and incredible communication skills, your role is key to maintaining daily operations for the Faculty of Commerce and Business Administration. If this sounds like you, we need your talents! Apply to the Program Assistant II position, and join our dedicated and supportive team.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices, and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative, and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes

WHAT IT TAKES

• Completion of one-year certificate in Office Administration or Administrative Diploma with a minimum of two years of directly related work experience in an educational institution and/or contract training environment; or an equivalent combination of training, education, and experience.
• Demonstrated ability to keyboard 40 wpm accurately, together with proven ability to use computer applications such as Microsoft Office Suite (Word, Excel, Teams, Outlook, SharePoint), Adobe Pro, and Web Survey tools.
• Experience using ministry/government databases and/or Client Relationship Management systems is an asset.
• Proficiency with Customer Service concepts such as building customer loyalty, handling difficult issues, and managing customer service.
• Proven ability to take and prepare minutes, organize and systemize office processes; as well as prepare general office correspondence, business letters, client satisfaction reports, and other related program/department documents.

For more details, see the Full Job Description: here.

Additional Information

This temporary full-time (35 hours per week) position is available starting January 27, 2025 to December 5, 2025. Regular hours of work are Monday to Friday, 8:30 am – 4:00 pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located at the Coquitlam campus; however, the successful candidate must be available for occasional work at the New Westminster campus and other TG campuses.

Equity Statement

Douglas College is committed to fostering a diverse, inclusive, and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.