Warehouse Operations Leader

Job Description

Warehouse Operations Leader – 24 Month Contract/Acting

$44.89/hour + Shift Premium

Afternoon Shift: 1:30PM – 10:00PM

Richmond, BC (Onsite)

Deadline: Please apply before January 22, 2025.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a warehouse leader to support our Western Canada Parts Distribution Centre (WCPDC). This is a 24 month contract/acting position on our afternoon shift (1:30PM – 10:00PM), residing in our Richmond facility and reporting to the PM Operations Manager. The selected candidate will be responsible for supporting and motivating the warehouse team members to meet order demands and increase efficiencies, and participate in continuous improvement activities.

What We’ll Bring:

Company & Culture

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
  
  

Benefits

• Competitive compensation package
• Extended health care and dental benefits effective immediately
• Associate vehicle discount program
• Paid holiday shutdown and competitive paid time off benefits
  
  

What You’ll be Doing:

Leadership & People Development

• Supervise and directs warehouse team members in daily activities; places team member and visitor safety as the top priority
• Conduct process observations and documentation to ensure safety and Standard Operating Procedure (SOP) compliance in daily operations
• Support the ongoing learning and development of team members by providing direct feedback, coaching, mentoring, career path guidance, and addressing performance concerns
• Provide team members with recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth
• Coach and develop team members in the use and understanding of Toyota Business Practices (TBP) to develop skills for problem solving
• Accountable for Health & Safety under provincial and federal acts and abide by and enforce facility and/or regulated safety rules for all at the facility
  
  

Communication

• Update Facility Management Development System (FMDS) boards daily
• Present FMDS data in daily huddles to drive team member engagement and curiosity toward problem-solving initiatives
• Manage process control boards and Kanban stations with team member support
• Connect with individuals daily to ask, “How’s your process?”
• Listen to team members for operational feedback; create ownership of problems and support resolutions
• Use and present TBPs to team members for understanding of current kaizen activities
  
  

Continuous Improvement Activities

• Promote safety activities to reduce overall incidents throughout the facility
• Analyze work motions and review standardized work to ensure quality and productivity
• Create work combinations, offer proposals on how many workers are required per shift and what their positions would be
• Identify what is Overburden (Muri), Unevenness (Mura), Waste (Muda), and implement improvements (kaizen)
• Demonstrate continuous improvement and be able to share and teach this skill
• Support leadership in major projects
• Use Toyota Business Practices (TBP) problem-solving tools to address root causes and develop countermeasures
• Manage small to medium process improvements through data analytics, TBP, or other practical problem-solving processes
• Track the progress of all continuous improvement (Kaizen) activities within your team
• Use appropriate strategies and actions to overcome resistance to change and capitalize on those in support of change during all stages of Kaizen – Plan, Do, Check, Act (PDCA)
  
  

Operations Support

• Support and document safety orientations for team members, facility trades, and business partners on-site as needed
• Ensure facility 5-S standard ownership and maintenance
• Manage shift time and attendance
• Assist facility annual cycle count process completion
• Coordinate the development, updating, and maintenance of SOPs and user guides for your team, shift, or facility
  
  

What You’ll Bring:

• University degree or College diploma in a related discipline or 3+ years of equivalent work experience, preferably in a warehouse setting
• Previous supervisory experience is an asset
• Proven ability to coach, mentor, and develop teams
• Strong analytical skills and a high degree of personal initiative with a proven methodology for problem-solving
• Experience in coordinating and monitoring project processes and developing and communicating guidelines and procedures
• Excellent communicator with the ability to prioritize issues and risks to senior leaders
• Strong capability to work with individuals at all levels in and outside the organization and harmoniously within a team environment
• Proven ability to initiate and improve work processes to increase safety, quality, and efficiency
• Strong digital proficiency including MS Excel and MS Access; Power BI, and dashboard creation is an asset
  
  

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.