Records and Information Coordinator

Who We Are

At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and know that this kind of success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients.

By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven people who believe in excellence and focus on doing their best work every day. Our core values guide everything we do and are reflected in how we interact with our clients, team members, and community.

Meet our Records and Information team here!

How You’ll Make a Difference

Personal injury claims can be complex and confusing and rely heavily on having clear evidence and documentation of the effect the injury or accident has had on a person’s life. The Records and Information Coordinator will be the extra pair of hands that everyone in our office needs, working closely with Records and Information Analysts to request and retrieve client documents and information. They provide reliable administrative support and work collaboratively together to ensure all requests are completed as efficiently as possible.

A day in the life of a Records and Information Coordinator includes:

• Assist Records and Information Analysts in document collection to expedite client claims and support the settlement process
• Ensure team members have all relevant information for their files as quickly as possible by processing received documents from multiple sources (email, fax, external vendor portals)
• Provide day to day administrative support to the records and information team including coordinating and distributing tasks, monitoring the shared email inbox, managing coverage schedules
• Track and monitor our weekly KPIs and share with the team
• Liaise and problem solve with external vendors to ensure records are obtained in a timely manner (including monitoring and following up on outstanding records and paying invoices)
• Be willing to persevere and stand your ground to get the information we need for our clients
• Work collaboratively with the team to provide additional assistance on files as necessary

Who You Are

• Thrive on supporting others and finding ways to make life easier for your co-workers
• Can work independently to support a busy team, and are committed to bringing focused, productive energy to work every day
• Love to be busy and want to be part of a fast-paced, high-volume team
• Are a creative problem-solver
• Have exceptional attention to detail with a high level of accuracy
• Know how to prioritize and independently manage your time and tasks effectively
• Are positive, upbeat, helpful, and passionate about office culture

What We Offer

At Litco Law, we know that a caring team is a team that is cared for. Just a few of the perks of joining our team include…

• High-performance culture – You can be a dreamer, and you’re not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.
• Learning and development opportunities – We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.
• Freedom and responsibility – We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.
• Health and Wellness benefits – The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.
• In-house book club – We get paid to read! At Litco Law, we believe in rewarding our team members for investing time in their personal and professional development.
• Flexibility – Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office.

We Are Growing Fast. Join Us.

Litco Law provides a home for the mountain climbers, dreamers, and hardworking people who want to make a difference in the world. We offer multiple locations, state-of-the-art technology to support our clients and team members, and a workplace culture like no other. Join us today.