Software Quality Assurance Analyst L2

Career Opportunity

Libro is growing - and Libro is hiring.

Our expansion plans include a series of new hires across the organization. Take a look.

www.libro.ca/careers

Who We Are

Imagine working for an organization where every employee and customer is an Owner.

No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper. We recruit and develop high-quality candidates like you who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.

Libro invests heavily in the development and career ambitions of our staff. Our hiring philosophy is focused on finding candidates who carry a positive attitude, a desire to learn, and a passion for helping our staff and Owners (customers) grow financial confidence. We commit to teaching and supporting you as you learn the skills you need.

What Opportunity Awaits?

As we continue to grow, Libro is on a mission to find a passionately accountable Software Quality Assurance Analyst L2 supporting our London Administration office.

This opportunity is for an 18-month contract position.

The Software Quality Assurance Analyst L2 prepares data sets for test logic, error handling, and system workflows. They test enhancements and bug fixes on internal and third-party applications, including Online Banking and Mobile App platforms. They analyze and investigate system errors, assist in their correction, and resolve reported issues. They identify and report root causes of issues, assess their impact on stakeholders, and determine when escalation is necessary based on data-driven insights.

The Successful Candidate Will

• Possess knowledge of the Software Development Life Cycle and Quality Assurance methodologies.
• Ensures risk minimization and compliance with business and technical requirements.
• Meticulously documents system testing activities to meet audit standards, detailing test procedures, results, and any issues encountered, while maintaining comprehensive logs for compliance and traceability.
• Maintain a database of outstanding errors, proposed enhancements, and supporting documentation.
• Evaluate the organizational impact of reported problems and recommend procedural or system changes.
• Guarantee precise reporting and escalation of high-impact issues through data-driven decision-making.
  
  

Could this be you? Are you ready to join an exciting team at Libro?

• Do you have a passion that aligns with Libro’s Purpose? We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
• Do you display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset?
• Do you have a degree in Software testing or Computer Programmer Analysis?
• 3-5 years of experience in a Financial Institution.
• Excellent analytical and problem-solving abilities.
• Skilled in SQL for data validation and testing preferred.
  
  

Some of the ways we show Libro is an outstanding employer:

• Competitive salaries and employee pension plans
• Comprehensive benefit package, with all premiums paid for by Libro!
• Generous vacation time.
• Employee wellness programs.
• Staff accounts and staff rates on products and services.
• Staff appreciation programs and awards.
• Career development opportunities including tuition assistance.
• Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team!
  
  

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation, joining leaders of a global movement of people using business as a force for good.

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [email protected] any time during the recruitment process to let us know what supports you may need to be successful.