Manager, Business Analysis
TD Bank
Job Description:
Key Accountabilities
CUSTOMER
- Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
- Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
- Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
- Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
- Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
- Contribute to change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
- Collaborate with the project manager and business sponsor for successful delivery of requirements
SHAREHOLDER
- Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
- Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
- Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
- Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
- Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints
- Contribute to Quality Assurance activities by supporting the development of test scripts and testing
- Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines
- Support implementation activities as defined in the project plan
- Forecast, define and manage the requirements effort including cost and timeline
- Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors
- Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements
EMPLOYEE / TEAM
- Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
- Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
- Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
- Prioritize and manage work load and capacity to deliver on project milestone dates
BREADTH & DEPTH
- Leads Requirements Management / work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
- Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
- Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
- Document current state, define future state, and identify gaps
EXPERIENCE & EDUCATION
- Undergraduate degree. PMP would be an asset.
Who We Are:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
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