Account Manager

Do you enjoy having a consultative approach towards sales and driving revenue? Do you enjoy collaborating with teams to deliver on common goals?

About Us

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

As an Account Manager, you will be driving retention and up-selling our existing customers. You will aim to achieve customer satisfaction across the InterAction-installed customer base, ensuring effective client management, deployment of internal resources, and expanding products and services within the assigned region.

Responsibilities

• Meeting Point Of Sales goals within assigned accounts and Revenue goals within region
• Growing pipeline through active account management and executing a strategic account plan with the client
• Owning the overall health and status of the relationship with the customer
• Managing complete sales cycle from opportunity identification through close
• Promoting a consultative sales motion at all levels of the organization
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events, and trade shows

Requirements

• Have a Bachelor’s degree
• Display proven experience generating new business sales
• Have solid interpersonal and presentation skills to partner and collaborate across teams
• Have a solid understanding of solution selling value proposition
• Display functional knowledge of negotiation process
• Demonstrate an ability to work in a team selling environment
• Have excellent organizational and time management skills
• Have a technical aptitude with computer skills including Excel, Word, Powerpoint, CRM applications

Work in a way that works for you

We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees.

Working with Us

LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Together, we are building a diverse and inclusive workplace.

Working for you

We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive, multi-carrier health plan benefits
• Disability insurance
• Dependent care and commuter spending accounts
• Life and accident insurance
• Retirement benefits (salary investment plan/employer stock purchase plan)
• Modern family benefits, including adoption and surrogacy

About the business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.